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Leisure Tourism

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Abstract

Purpose - This study aims to explore booking behavior in an online experiment where the time before the date of stay was controlled for and where action and perceptions were recorded. Design/methodology/approach - An initial pool of 302 students enrolled in various undergraduate and graduate...

Author(s)
Chen, C. C.; Schwartz, Z.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2013, 25, 1, pp 7-22
Abstract

In principle, spa managers should be able to apply revenue management to spa operations. To do so, however, requires a revision in the way most spas traditionally have viewed sales. Most spa managers track appointments and customer needs, but instead they need to focus specifically on the time...

Author(s)
Kimes, S. E.; Singh, S.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2009, 50, 1, pp 82-95
Abstract

Dynamic revenue management models often price discriminate based on time. The literature concerning changes in travelers' propensity to book a room over time, however, is scant, and industry practices provide few and somewhat contradictory hints about the phenomenon. To facilitate efficient and...

Author(s)
Chen, C. C.; Schwartz, Z.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Journal of Travel Research, 2008, 47, 1, pp 35-42
Abstract

This article tests and calibrates an often repeated assumption about the revenue benefits of reducing dining duration. This assumption is that a reduction in dining duration yields a proportional increase in revenue, so that, for example, a 20 percent reduction in dining duration would yield a 25...

Author(s)
Thompson, G. M.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2009, 50, 1, pp 96-112
Abstract

In this article, the authors examine how a common metric of revenue performance - RevPASH, or revenue per available seat-hour - is calculated. In a simple example, a real restaurant, and an extensive simulation study, the authors find inaccuracies in the existing approaches to calculating RevPASH....

Author(s)
Thompson, G. M.; Sohn, H. J.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2009, 50, 4, pp 520-539