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Leisure Tourism

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Abstract

Purpose: The purpose of this study is to explore the relationship between the real time requirements of guests and efforts made by hoteliers to optimize revenue and guest service excellence. Design/methodology/approach: Prior studies have demonstrated the impact of room rates on profitability. The...

Author(s)
Thakurta, P. G.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2016, 8, 4, pp 461-468
Abstract

Hotel managers need to understand the marginal utility customers associate with a specific attribute of a hotel in order to effectively set up rate fences and to price their rooms accordingly. This study adopted a stated choice experiment and discrete choice modeling method to obtain hotel guests'...

Author(s)
Masiero, L.; Heo YoonJoung [Heo, Y. J. C. ]; Pan Bing
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2015, 49, pp 117-124
Abstract

Travellers make advanced booking decisions in an imperfect information environment, an environment in which price signalling is likely to occur. This study examines the unique informational role of room rates by suggesting an analytical model of room rates as a signal of quality and sell-out risk...

Author(s)
Chen, C. C.; Ruseski, J. E.; Schwartz, Z.
Publisher
IP Publishing Limited, London, UK
Citation
Tourism Economics, 2009, 15, 2, pp 367-380