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Leisure Tourism

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Abstract

Purpose: Hoteliers are often frustrated by the significant fees charged for bookings by Online Travel Agents (OTAs), and they try to encourage more direct bookings that circumvent the OTA system. However, there are billions of dollars of room revenues generated by OTAs every year; and many...

Author(s)
Raab, C.; Berezan, O.; Christodoulidou, N.; Jiang Lan; Shoemaker, S.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2018, 9, 1, pp 121-135
Abstract

Purpose - The internet has significantly changed the ways hotels distribute and price their products. The imminent success of online intermediaries caused financial problems for hotel chains since online travel agencies offered better prices than the hotel brand websites. The existing literature on ...

Author(s)
Gazzoli, G.; Kim, W. G.; Palakurthi, R.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2008, 20, 4, pp 375-387