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Leisure Tourism

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Abstract

Purpose: The purpose of this study is to explore the relationship between the real time requirements of guests and efforts made by hoteliers to optimize revenue and guest service excellence. Design/methodology/approach: Prior studies have demonstrated the impact of room rates on profitability. The...

Author(s)
Thakurta, P. G.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2016, 8, 4, pp 461-468
Abstract

This research paper investigates the revenue management practices of Romanian classified hotels through a survey of 85 managers. The information found shows that the focus is on the pricing policy and not necessarily on their dynamics, on the optimization of the inventory sales and less on...

Author(s)
Țierean, O.
Publisher
Transilvania University Press, Brașov, Romania
Citation
Bulletin of the Transilvania University of Brasov, Series V - Economic Sciences, 2018, 11, 2, pp 57-70
Abstract

Revenue management is executed more closely on average by hotels that price above their competitive set than by those that price below their competitive set. This observation holds true in each year from 2001 through 2005, even as the economic situation of the industry first deteriorated and then...

Author(s)
Canina, L.; Enz, C. A.
Publisher
School of Hotel Administration, Ithaca, USA
Citation
Cornell Hospitality Report, 2006, 6, 8, pp 4-16
Abstract

Revenue management (RM), a common practice for the hotel industry, has been found to be very effective in generating extra revenue. However, prior studies have shown that the implementation of RM may potentially be in conflict with customer loyalty, the basis for long-term profitability. With a...

Author(s)
Lin YiHsin; Huang KuanCheng
Publisher
Routledge, Abingdon, UK
Citation
Asia Pacific Journal of Tourism Research, 2015, 20, 12, pp 1374-1388
Abstract

Purpose - This study aims to analyze the tradeoff between two potential marketing strategies for service providers, namely, market segmentation on the basis of reservation lead time and cooperation with third parties. Design/methodology/approach - This paper proposes an optimization model to...

Author(s)
Du Fei; Yang Feng; Liang Liang; Yang MingMing
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2016, 28, 1, pp 136-155
Abstract

With a reasonably certain estimate of expected transient demand for a particular date, a hotel manager can determine whether to accept a group's offer to block rooms and use hotel facilities for that date. While some hotels' proprietary revenue-management systems assist with determining whether to...

Author(s)
Choi SunMee
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hotel and Restaurant Administration Quarterly, 2006, 47, 3, pp 260-271
Abstract

Purpose - The objectives of this study are to investigate the relationship between hotel room demand and room rates, and to find a viable solution for the optimal room rate that maximizes the total profit. Design/methodology/approach - There are various studies in the literature on how room rates...

Author(s)
Tse, T. S. M.; Poon, Y. T.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2012, 24, 4, pp 507-521
Abstract

While the term restaurant revenue management was defined in this journal in 1998, the history of publications in the Cornell Hospitality Quarterly (CHQ) related to managing restaurant profitability spans nearly fifty years. Of the 160 published articles related to restaurant profitability, more...

Author(s)
Thompson, G. M.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2010, 51, 3, pp 308-322
Abstract

This paper presents a model of the impact of customer satisfaction, due to service quality and yield management practices, on hotel performance. A survey of hotel guests (n=318) of an independent three-star hotel located in a large African city shows that customer satisfaction is relative not only...

Author(s)
Capiez, A.; Kaya, A.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Journal of Travel & Tourism Marketing, 2004, 16, 4, pp 21-31
Abstract

Literature in the area of revenue (or yield) management concentrates largely on the operational issues of maximizing revenues. The issues of profitability have been considered in recent years but practical attempts to implement an approach which recognises the profitability of different market...

Author(s)
Burgess, C.; Bryant, K.
Publisher
MCB University Press Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2001, 13, 3, pp 144-150

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