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Leisure Tourism

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Abstract

Purpose: The purpose of this study is to explore the relationship between the real time requirements of guests and efforts made by hoteliers to optimize revenue and guest service excellence. Design/methodology/approach: Prior studies have demonstrated the impact of room rates on profitability. The...

Author(s)
Thakurta, P. G.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Worldwide Hospitality and Tourism Themes, 2016, 8, 4, pp 461-468
Abstract

Purpose: This paper aims to examine the effects of traditional customer satisfaction (CS) relative magnitude and social media review ratings on hotel performance and to explore which online travel intermediaries' review ratings serve as the most reliable and valid predictor for hotel performance....

Author(s)
Kim WooGon; Park SeoAh
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2017, 29, 2, pp 784-802
Abstract

This research paper investigates the revenue management practices of Romanian classified hotels through a survey of 85 managers. The information found shows that the focus is on the pricing policy and not necessarily on their dynamics, on the optimization of the inventory sales and less on...

Author(s)
Țierean, O.
Publisher
Transilvania University Press, Brașov, Romania
Citation
Bulletin of the Transilvania University of Brasov, Series V - Economic Sciences, 2018, 11, 2, pp 57-70
Abstract

Pricing and revenue management (RM) techniques have become a popular field of research in hotel management literature. The sector's background framework and evolution and the widespread use of new technologies have allowed a customer-oriented approach to be taken to pricing and the development of...

Author(s)
Vives, A.; Jacob, M.; Payeras, M.
Publisher
Sage Publications Ltd, London, UK
Citation
Tourism Economics, 2018, 24, 6, pp 720-752
Abstract

Purpose - This paper aims to develop overbooking models to determine the optimal number of overbooking for hotels having one and two different types of rooms. Design/methodology/approach - This paper presents mathematical modeling to find the optimal solutions of overbooking for stochastic...

Author(s)
Phumchusri, N.; Maneesophon, P.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2014, 5, 3, pp 261-277
Abstract

Revenue management aims at improving the performance of an organization by selling the right product/service to the right customer at the right time. This task is very dependent on uncontrollable external factors. In the hospitality industry, rooms of the hotel represent perishable assets and fixed ...

Author(s)
Lacagnina, V.; Provenzano, D.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Tourism Economics, 2016, 22, 4, pp 779-792
Abstract

This study proposes a hotel demand estimation mechanism that assesses the likelihood of forthcoming occupancy peaks and troughs applicable to different hotel classifications. In anticipating rate fluctuations, the approach is less dependent than many prevailing hotel forecasts on short-term...

Author(s)
Tang MeiFung [Tang, M. F. C. ]; King, B. E. M.; Kulendran, N.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2015, 32, 7, pp 870-885
Abstract

Linear Programming (LP) is the mathematical technique for optimum allocation of 'scarce' of 'limited' resources, such as labour, material, machine, capital, energy and so on, to several competing activities, such as products, services, jobs, new equipment, projects, and so on, on the basis of a...

Author(s)
Shreelatha Rao
Publisher
Department of Hotel Management & Catering Technology, Birla Institute of Technology, Mesra, India
Citation
Journal of Hospitality Application & Research, 2013, 8, 1, pp 3-7
Abstract

Sustainable tourism has true sustainability when it is designed economically and in an environmentally friendly fashion. A variety of methods has been explored to achieve sustainable tourism, and the use of new technologies is a significant trend for sustainable tourism. In the City Tour Bus...

Author(s)
Ko YoungDae; Song ByungDuk
Publisher
Routledge, Abingdon, UK
Citation
Journal of Sustainable Tourism, 2019, 27, 3, pp 308-326
Abstract

Few studies have examined overbooking in the restaurant industry. The authors observed the business situation in a restaurant in Hong Kong over 2 years, noted how demand exceeded supply on a regular basis, and analyzed the reservation data. The reservation data were used to estimate the...

Author(s)
Tse, T. S. M.; Poon YiuTung
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Foodservice Business Research, 2017, 20, 2, pp 127-145

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