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Leisure Tourism

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Abstract

Purpose: This paper aims to examine the effects of traditional customer satisfaction (CS) relative magnitude and social media review ratings on hotel performance and to explore which online travel intermediaries' review ratings serve as the most reliable and valid predictor for hotel performance....

Author(s)
Kim WooGon; Park SeoAh
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2017, 29, 2, pp 784-802
Abstract

Purpose - This paper aims to improve the accuracy of hotel daily occupancy forecasts - an essential element in the revenue management cycle - by proposing and testing a novel approach. The authors add the hotel competitive-set's predicted occupancy as an input of the individual property forecast...

Author(s)
Schwartz, Z.; Uysal, M.; Webb, T.; Altin, M.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2016, 28, 2, pp 267-285
Abstract

Purpose: The purpose of this paper is to analyse whether hotels that use a revenue management system (RMS) outperform non-RMS-users in a context of decreasing demand. Design/methodology/approach: A database of chain hotels with a rating of three or more stars was used to estimate MANOVA and ANOVA...

Author(s)
Ortega, B.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2016, 28, 4, pp 658-680
Abstract

In recent years, the cruise industry has evolved considerably and emerged to become one of the most rapid developed sectors in the global tourism and hospitality industry, with millions of passengers each year. Annual data from the Cruise Lines International Association (CLIA) indicated that during ...

Author(s)
Sun XiaoDong; Feng XueGang
Publisher
Tourism College of Beijing Union University, Beijing, China
Citation
Tourism Tribune, 2013, 28, 11, pp 32-41
Abstract

Purpose: This paper aims to demonstrate how hospitality management research could benefit from the propositional style of theorizing, and how this approach could expand the scope of research in the discipline. Design/methodology/approach: Developing new theories could provide unique insights and...

Author(s)
Riasi, A.; Schwartz, Z.; Chen ChihChien
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2018, 30, 11, pp 3211-3228
Abstract

Purpose - The aim of this paper is to assess the performance of different widely-adopted models to forecast Italian hotel occupancy. In particular, the paper tests the different models for forecasting the demand in hotels located in urban areas, which typically experience both business and leisure...

Author(s)
Ellero, A.; Pellegrini, P.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2014, 26, 3, pp 383-400
Abstract

Although there is considerable interest in the advance bookings model as a forecasting method in the hotel industry, there has been little research analyzing the use of an advance booking curve in forecasting hotel reservations. The mainstream of advance booking models reviewed in the literature...

Author(s)
Tse SzeMing [Tse, S. M. T. ]; Poon, Y. T.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2015, 32, 7, pp 852-869
Abstract

Purpose: This paper aims to develop a model to predict online review ratings from multiple sources, which can be used to detect fraudulent reviews and create proprietary rating indexes, or which can be used as a measure of selection in recommender systems. Design/methodology/approach: This study...

Author(s)
Antonio, N.; Almeida, A. M. de; Nunes, L.; Batista, F.; Ribeiro, R.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2018, 30, 12, pp 3574-3591
Abstract

Most of the revenue management systems used by hotels assume one-night stays. In this article, an evaluation is made of a more sophisticated decision rule that incorporates a guest's actual length of stay, whether it be one or more nights. A heuristic approach is presented that could be used by...

Author(s)
Weatherford, L. R.
Citation
Cornell Hotel and Restaurant Administration Quarterly, 1995, 36, 6, pp 70-79

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