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Abstract

Purpose - In the hotel industry today, web site marketing and third party distribution metrics are of critical importance in understanding the effectiveness of hotel revenue management objectives. The purpose of this paper is to propose a new model which tests hotel web-effectiveness using the...

Author(s)
Maier, T. A.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2012, 3, 2, pp 121-137
Abstract

This study analyses how the introduction or improvement of information and communication technology (ICT) has impacted the performance of Premier Hotels, a hotel chain operating in the Riviera Romagnola area, Italy. Overall, the findings seem to suggest that ICT (more specifically both the...

Author(s)
Mariani, M.; Mordenti, I.
Publisher
Scientific and Didactical Campus of Rimini and the Advanced School of Tourism Sciences of Alma Mater Studiorum, Rimini, Italy
Citation
Almatourism: Journal of Tourism, Culture and Territorial Development, 2010, 1, 2, pp 48-54
Abstract

This issue compiles the final papers of a group of researchers who participated in the Advances in Hospitality and Tourism Marketing and Management Conference held from 19-24 June 2011. The selected conference papers address advances in information systems and technologies. Specific topics...

Author(s)
Ünalan, D.
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2012, 3, 2, pp 86-146
Abstract

Purpose - The internet has significantly changed the ways hotels distribute and price their products. The imminent success of online intermediaries caused financial problems for hotel chains since online travel agencies offered better prices than the hotel brand websites. The existing literature on ...

Author(s)
Gazzoli, G.; Kim, W. G.; Palakurthi, R.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2008, 20, 4, pp 375-387
Abstract

Online booking and the resulting practice of deal seeking impair the effectiveness of revenue-management policies. This study explores one aspect of this trend, namely, the effects of changes in information asymmetry on customers' willingness to book. Specifically, the study shows that the feature...

Author(s)
Chen, C. C.; Schwartz, Z.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hotel and Restaurant Administration Quarterly, 2006, 47, 3, pp 272-285
Abstract

A decision that is intrinsic to the application of hotel best available rate (BAR) pricing is how to present the BARs for individual nights within a multiple-night stay to prospective hotel guests. We discuss two alternative price presentation strategies, a blended and a nonblended rate approach,...

Author(s)
Noone, B. M.; Mattila, A. S.
Publisher
Elsevier, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2009, 28, 2, pp 272-279
Abstract

It has become necessary for hoteliers to take advantage of the huge opportunities generated by Internet technology by establishing their own websites for online promotions and purchases. Still, hospitality researchers have rarely investigated the underlying reasons why travellers reserve rooms...

Author(s)
Wong, J.; Law, R.
Publisher
Elsevier, Oxford, UK
Citation
International Journal of Hospitality Management, 2005, 24, 3, pp 311-329