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Leisure Tourism

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Abstract

In selecting a hotel room, guests evaluate specific room characteristics. After their stay, these characteristics are used as reference levels in deciding which hotel room to stay in the future. According to prospect theory, the gains (i.e., upgrade or improving) and losses (i.e., downgrade or...

Author(s)
Masiero, L.; Pan Bing; Heo YoonJoung [Heo, Y. J. C. ]
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2016, 56, pp 18-27
Abstract

This special issue highlights new research perspectives and progress in revenue management (RM) practices in the tourist and hospitality industries. It consists of eight papers covering: RM strategies and segmentation; booking and occupancy forecasting and modelling issues; hotel cancelation...

Author(s)
Legohérel, P.; Schwartz, Z.; Heo, C. Y.; Wang, X. L.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2015, 32, 7, pp 795-933
Abstract

The purpose of this study is to segment hotel customers based on room rates and rate fences. Four distinct customer segments were identified by combining conjoint and cluster analysis methods: refund seekers, 1-week advance booking lovers, price-sensitive consumers, and non-fenced consumers. The...

Author(s)
Guillet, B. D.; Guo YuanYuan; Law, R.
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2015, 32, 7, pp 835-851
Abstract

In the first study of its kind, a conjoint analysis of 530 Chinese leisure travelers visiting Hong Kong analyzed the relative value that these travelers assigned to a variety of hotel rate fences or rate restrictions. Not surprisingly, the attributes with the highest utility scores were also the...

Author(s)
Guillet, B. D.; Law, R.; Xiao Qu
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2014, 55, 2, pp 186-196
Abstract

It has become necessary for hoteliers to take advantage of the huge opportunities generated by Internet technology by establishing their own websites for online promotions and purchases. Still, hospitality researchers have rarely investigated the underlying reasons why travellers reserve rooms...

Author(s)
Wong, J.; Law, R.
Publisher
Elsevier, Oxford, UK
Citation
International Journal of Hospitality Management, 2005, 24, 3, pp 311-329