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This study analyses how the introduction or improvement of information and communication technology (ICT) has impacted the performance of Premier Hotels, a hotel chain operating in the Riviera Romagnola area, Italy. Overall, the findings seem to suggest that ICT (more specifically both the...

Mariani, M.; Mordenti, I.
Scientific and Didactical Campus of Rimini and the Advanced School of Tourism Sciences of Alma Mater Studiorum, Rimini, Italy
Almatourism: Journal of Tourism, Culture and Territorial Development, 2010, 1, 2, pp 48-54