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AbstractFull Text

The Arab Spring created challenges for hoteliers by drastically reducing demand across the region. While such events, also known as Black Swans, have been recognised in revenue management literature (Cross, 2009), turmoil research frequently focuses on actions to cope with crises of the economic...

Bedu, M.; Kuokkanen, H.
32nd EuroCHRIE conference "Hospitality and Tourism Futures", Dubai 6-9 October 2014, 2014, pp 25