Purpose: Advances in information communication technologies (ICTs) have changed the tourism distribution channels model, as traditional players continue to disappear or change their business model, while new players and channels emerge because of technological developments. Therefore, this study...

The construction of this research was developed to reflect the way information and communication technologies (ICT) have transformed the tourist distribution channel. This phenomenon has caused, in the first place, the direct interaction between tourists and tourism operators and, second, the...

Since the use of social networks has become part of daily life for most people, many online travel agencies (OTAs) are allowing customers to log in using account credentials for social network services like Facebook (social network interface systems, SNIS) without having to create a local account...

Tourism is an information intensive sector which has been benefited of internet-based technological advances, starting from improvements in internal management to the expansion of promotion and distribution channels. This research aims to measure the use of information and communication...

Hotels have a variety of internet distribution channels to help them sell rooms, including sites that have come to be called online travel agents (OTAs), or third-party websites, but the cost of using these intermediaries is considerable. This article examines how hotels can sell room inventory...

The present paper discuss a critical analysis on classification of hotels modes and accommodations types undertaken by online travel agencies (OTA's) like Tripadvisor and Booking.com. Statistical process to rank user's generated contents (UGC) shared on virtual networks as "reviews" and "notes" are ...

This paper gives an overview of home-based travel agencies/agents (HBTAs) in conjunction with the theory of home-based businesses and the disintermediation of the travel distribution channel. HBTAs originated in the USA two decades ago and have since become the fastest-growing segment of the travel ...

This paper examines how information and communication technologies (ICTs), particularly the internet, have been applied in China's tourism industry. Primary data were collected from 45 tourist organizations including airlines, hotels, tour operators, visitor attractions and tourism authorities. Key ...

Purpose - This paper aims to focus on the reason why hoteliers choose to be present in online travel agent (OTA) and social media web sites for sales purposes. It also investigates the technological and human factors related to these two practices. Design/methodology/approach - The research is...

Information and communications technology (ICT) are widely used by enterprises to enhance their competitiveness. Travel agents (TAs) are among service providers for whom their integration of ICT and Internet technological capabilities could be the best marketing device and a potential promoter for...