Purpose: Advances in information communication technologies (ICTs) have changed the tourism distribution channels model, as traditional players continue to disappear or change their business model, while new players and channels emerge because of technological developments. Therefore, this study...

The recent debate about the digitalization of museums and new technologies has become increasingly important among tourism scholars. Digital innovation and virtual environments, such as social media platforms, might significantly foster the competitive advantage of museums and their ability to...

Considering the strong influence of social media on internet users, it is important to understand its role for hotel businesses, particularly the online aspect of lodging operations. Although several social media studies have been done, very few studies have focused on travelers' needs and the...

Tourism stakeholders are not currently using information and communication technologies (ICT) and social media tools at its full effectiveness, in order to relate and engage with tourists. Unfortunately, social media is not differentiated as a specific and vital marketing tool in order to enrich...

Information and communication technology (ICT) is widely used to access tourist information and services, and as a result using digital tools and sources influences tourist behaviour. The main goal of this paper, based on research, is to describe the behaviours and opinions of tourists who used ICT ...

The tourism industry now allows the booking of rooms and itineraries via the internet; online bookings have become very important for both domestic and international businesses, leading to the emergence of online booking companies. This study has two research objectives: to identify the factors and ...

Information and Communication Technology - ICT (i.e., computers and laptops, tablets, mobile phones, smartphones, software, audio-visual systems, wireless, VOIP, GIS, GPS, mobile app, analytical tools, augmented reality systems, holograms, virtual reality technologies) and - mainly - online...

In recent years, mobile phones and access points to free Wi-Fi services have been enhanced, which has made it easier for travellers to share their stories, pictures, and video clips online during a trip. At the same time, online travel review (OTR) websites have grown significantly, allowing users...

Transport infrastructure plays an important role in moving tourists to and between destinations. In this study, we investigate the spatial spillover effects of transport improvements on regional tourism growth. Using panel data from 337 Chinese prefecture-level regions from 2007 to 2016, we...

This article presents an account of the social media tourist gaze. It does this by reporting on a qualitative exploratory study that considers the use of photography and its dissemination on social media while participants stayed overnight at a zoological park. To examine the impact of photography...