The 26th Annual International eTourism Conference (ENTER2019) features research and industry case studies on the application of information and communication technologies (ICTs) in travel and tourism. This issue consists of 24 research notes that were presented at the conference. The papers focus,...
Publisher
Texas A & M University Press, College Station, USA
Citation
e-Review of Tourism Research, 2019, 16, 2/3, pp 1-243
The construction of this research was developed to reflect the way information and communication technologies (ICT) have transformed the tourist distribution channel. This phenomenon has caused, in the first place, the direct interaction between tourists and tourism operators and, second, the...
Author(s)
Vázquez Loaiza, J. P.; Pérez-Torres, A.; Díaz Contreras, K. M.
Publisher
MDPI AG, Basel, Switzerland
Citation
Sustainability, 2019, 11, 17,
Purpose: The rapid digital transformation (DX) that airlines experienced during the past decade has been proven to be the driving force of significant benefits for the airlines when it comes to cost reduction, branding and revenue opportunities when passengers purchase tickets and ancillaries...
Author(s)
Katsoni, V.; Poulaki, I.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2021, 12, 2, pp 254-270
This book offers a comprehensive outlook of how information technology (IT) has been and should be implemented in the travel and tourism industry, the challenges associated with the implementation of information technology and the impacts generated from this implementation. The content in this...
Author(s)
Benckendorff, P. J.; Xiang, Z.; Sheldon, P. J.
ISBN
2019 CAB International (H ISBN 9781786393432)
The intersection of tourism and information technology (IT) is the focus of this book, which is designed for students of tourism and hospitality and for industry professionals. This second edition has been comprehensively revised and extended, taking into account the many changes that have occurred ...
Author(s)
Benckendorff, P. J.; Sheldon, P. J.; Fesenmaier, D. R.
ISBN
2014 CABI (H ISBN 9781780641850)
Purpose: This paper aims to analyse the role of information and communication technologies (ICTs) in establishing destination appeal and reflect on the implications for smart tourism destination development. The focus is on identifying and analysing technological solutions by considering six...
Author(s)
Mandić, A.; Praničević, D. G.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2019, 10, 4, pp 791-813
Purpose: The purpose of this study is to identify the progress of research of information and communication technologies (ICT) in the restaurant industry. More specifically, this paper reviews the main academic contributions from the area of hospitality and tourism over the past 18 years by...
Author(s)
Moreno, P.; Tejada, P.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2019, 10, 4, pp 673-688
The diffusion of disrupting innovations has generated significant market changes, modifying the dominant logic and affecting the strategic positioning of companies in tourism. The aim of this special issue is (a) to provide a platform for the dissemination of findings from studies that combine...
Author(s)
Viglia, G.; Werthner, H.; Buhalis, D.
Publisher
Springer Berlin, Heidelberg, Germany
Citation
Information Technology and Tourism, 2016, 16, 4, pp 327-455
In the last decades, the technological transformations in the field of tourism and hospitality are analysed by researchers in different parts of the globe. This study aimed to map the landscape of the Brazilian scientific production with an emphasis on tourism and Information and Communication...
Author(s)
Biz, A. A.; Correa, C.
Publisher
Universidade de Aveiro, Aveiro, Portugal
Citation
Revista Turismo & Desenvolvimento, 2016, No.26, pp 33-45
This chapter examines the use of information and communication technologies (ICTs) in tourism, concentrating on their use in the private sector to support key business functions including marketing. Applications of ICTs in airlines, the lodging industry, tour operators, travel agencies and...
Publisher
Sage Publications Ltd, London, UK
Citation
The management of tourism, 2005, pp 232-245