Purpose: Advances in information communication technologies (ICTs) have changed the tourism distribution channels model, as traditional players continue to disappear or change their business model, while new players and channels emerge because of technological developments. Therefore, this study...

The 44 papers presented in this volume advance the state of the art in social media and Web 2.0, electronic tourism marketing, web site and search engine optimization, technology adoption and diffusion, online communities, tourism management and decision support, eLearning, mobile technologies and...

The six papers published in this volume are extended versions of selected research papers among the many contributions presented at ENTER2016, Information and communication technologies in Tourism Conference. This collection provides a selection of the latest research on applications of ICT in...

Innovation activities are very present in the tourism sector, highlighting technological development and the digital domain as the main advances that will allow these sectors to continue with their great importance worldwide. In this way, new communication technologies (ICT) have transformed the...

Tourism is an information intensive sector which has been benefited of internet-based technological advances, starting from improvements in internal management to the expansion of promotion and distribution channels. This research aims to measure the use of information and communication...

Hotels have a variety of internet distribution channels to help them sell rooms, including sites that have come to be called online travel agents (OTAs), or third-party websites, but the cost of using these intermediaries is considerable. This article examines how hotels can sell room inventory...

With the increasingly integration of information and communications technology and tourism industry, the International Federation for Information Technologies in Travel and Tourism (IFITT) was founded on the request of researchers. The annual ENTER conference held by IFITT discusses the...

Considering the strong influence of social media on internet users, it is important to understand its role for hotel businesses, particularly the online aspect of lodging operations. Although several social media studies have been done, very few studies have focused on travelers' needs and the...

Information and Communications Technology (ICT) has been the focus of the tourism industry in recent decades, specifically for the travel and hospitality sector. The increase of usage and dependency on the Internet has escalated the growth of multiple forms and types of social channels, which have...