Purpose: Advances in information communication technologies (ICTs) have changed the tourism distribution channels model, as traditional players continue to disappear or change their business model, while new players and channels emerge because of technological developments. Therefore, this study...

Hotels have a variety of internet distribution channels to help them sell rooms, including sites that have come to be called online travel agents (OTAs), or third-party websites, but the cost of using these intermediaries is considerable. This article examines how hotels can sell room inventory...

The present paper discuss a critical analysis on classification of hotels modes and accommodations types undertaken by online travel agencies (OTA's) like Tripadvisor and Booking.com. Statistical process to rank user's generated contents (UGC) shared on virtual networks as "reviews" and "notes" are ...

Considering the strong influence of social media on internet users, it is important to understand its role for hotel businesses, particularly the online aspect of lodging operations. Although several social media studies have been done, very few studies have focused on travelers' needs and the...

Purpose - This paper aims to focus on the reason why hoteliers choose to be present in online travel agent (OTA) and social media web sites for sales purposes. It also investigates the technological and human factors related to these two practices. Design/methodology/approach - The research is...

Tourism is an information intensive sector which has been benefited of internet-based technological advances, starting from improvements in internal management to the expansion of promotion and distribution channels. This research aims to measure the use of information and communication...

Unlike online travel agencies (OTAs), travel review websites allow travellers without purchase records to share their opinions. However, the effects of two mechanisms, namely, verified and unverified reviews, on traveller decisions remain unclear. In this study, managerial responses (MRs) and...

The papers published in this volume are extended versions of selected research papers among the many contributions presented at ENTER2015 eTourism Conference. This collection of five articles provides a selection of the latest research on applications of ICT in travel and tourism. The first three...

Purpose: This paper aims to critically review the progression of wireless technologies in tourism and hospitality since 2000. Wireless technologies are a set of information and communications technologies (ICTs) involving radio transmission (such as mobile or satellite technologies) that are...