Gathering the outcomes of the 27th annual international eTourism conference ENTER2020, this book presents new research, innovative systems and industry case studies on the application of Information and Communication Technologies (ICT) in travel and tourism. It shares the latest findings discussed...
Publisher
Springer Nature Publishing AG, Cham, Switzerland
Citation
Information and communication technologies in tourism 2020. Proceedings of the international conference in Surrey, United Kingdom, January 08–10, 2020, 2020, pp xiii + 322 pp.
ENTER2020 - the 27th annual international eTourism Conference - featured cutting-edge research and industry case studies on the application of Information and Communication Technologies (ICT) in travel and tourism. Organized by the International Federation for IT and Travel & Tourism (IFITT),...
Author(s)
Neidhardt, J.; Wörndl, W.; Cody Morris Paris
Publisher
Texas A & M University Press, College Station, USA
Citation
e-Review of Tourism Research, 2020, 17, 4, pp 477-657
This paper gives an overview of home-based travel agencies/agents (HBTAs) in conjunction with the theory of home-based businesses and the disintermediation of the travel distribution channel. HBTAs originated in the USA two decades ago and have since become the fastest-growing segment of the travel ...
Publisher
Cognizant Communication Corporation, Elmsford, USA
Citation
Information Technology and Tourism, 2007, 9, 2, pp 79-97
Information and communications technology (ICT) are widely used by enterprises to enhance their competitiveness. Travel agents (TAs) are among service providers for whom their integration of ICT and Internet technological capabilities could be the best marketing device and a potential promoter for...
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Journal of Vacation Marketing, 2017, 23, 3, pp 248-263
Although traditional travel agents have played an important role as proxies enabling travelers to make connections with hotels, the emergence of the internet has changed the traditional relationship between hotels and travel agents. Instead of a traditional agent-principal relationship, online ...
Author(s)
Lee, H.; Guillet, B. D.; Law, R.
Publisher
Sage Publications, Thousand Oaks, USA
Citation
Cornell Hospitality Quarterly, 2013, 54, 1, pp 95-107
ENTER2020 - the 27th annual international eTourism Conference - featured cutting-edge research and industry case studies on the application of Information and Communication Technologies (ICT) in travel and tourism. Organized by the International Federation for IT and Travel & Tourism (IFITT),...
Author(s)
Neidhardt, J.; Wörndl, W.; Paris, C. M.
Publisher
Texas A & M University Press, College Station, USA
Citation
e-Review of Tourism Research, 2020, 17, 5, pp 660-661
Present study focused on social network analysis in tourism industry of Uttarakhand, India which primarily investigates the structure, capacities of supply chain actors. The results of the research show the relationship pattern between tour operators and travel agencies and other stakeholders in...
Author(s)
Sudhanshu Joshi
Publisher
Inderscience Enterprises Ltd, Geneva, Switzerland
Citation
International Journal of Digital Culture and Electronic Tourism, 2018, 2, 4, pp 255-272
This special issue examines dimensions, stakeholders and marketing issues with respect to website design and structure in tourism. The issue consists of six papers. The first paper proposes a quantitative evaluation framework of all the dimensions provided by hotel websites in Greece. The second...
Publisher
Routledge, Taylor and Francis Group, Philadelphia, USA
Citation
Journal of Hospitality Marketing & Management, 2011, 20, 7, pp 691-829
Information- and Communication Technologies (ICTs) play an increasingly important role in cultural and heritage tourism. Therefore, it is crucial for cultural institutions, and heritage sites as part of it, not only to understand what kind of ICTs their visitors actually use and why but also what...
Author(s)
Hausmann, A.; Schuhbauer, S.
Publisher
Routledge, Abingdon, UK
Citation
Journal of Heritage Tourism, 2021, 16, 6, pp 669-683
Application of network analysis in tourism research is relatively new, especially in the study of tourism services distribution channels. Network analysis is employed to investigate the structure and pattern of relationships between actors in a network. This paper applies NA with Organizational...
Author(s)
Tran, M. T. T.; Jeeva, A. S.; Zahra Pourabedin
Publisher
Elsevier B. V., Amsterdam, Netherlands
Citation
Tourism Management Perspectives, 2016, 18, pp 59-67