In this research note we seek to highlight the implications of the fourth industrial revolution for hotels in South Africa (SA) and Kenya. We have demonstrated that South Africa has excelled in mobile phone penetration as well as social media use compared to Kenya. However, Kenya is ahead of South...

The World Wide Web, together with other ICT enabling technologies, offers a platform for organizations to arrange their business processes, address their marketplaces, and partner with other enterprises. This paper reports on the diffusion and adoption of electronic commerce tools by small and...

With social media ratings serving as a filter in the selection of visitor wine tourism options, we employ the 4E experiential model as a theoretical framework to explore destination activities and their link to visitor ratings; here with the aim of establishing whether high satisfaction ratings...

This paper responds to the paucity of research on the linkages between voluntourism and digital technology and seeks to understand the online representation of the phenomenon in a developing context. In particular, the researchers investigate the so-called 'online domain' of voluntourism in South...

Generational differences in the workplace, particularly in the area of technology usage, have become an area of increasing interest, both for academia and industry. Mobile travel applications have found a distinct role in business travel and support the business traveller at any stage of the travel ...

This research provides empirical evidence for the usage of social media in the marketing of accommodation establishments in two Southern African countries. The usage of social networks in the accommodation sector of these two countries has received little attention in hospitality research. The...

This paper discusses how Information and Communication Technology (ICT) supports tourism teaching in South African secondary schools. The researchers conducted an in-depth case study with 24 participants. An analysis reveals that teachers recognise ICT as essential in exposing students to the...

Background: Typhoid fever is one of the most common diagnoses in returned international travelers. Our aim was to study the typhoid vaccine prescription practices for travelers from Greece visiting developing countries. Methods: A prospective questionnaire-based study was conducted during 2009-2012 ...

Nature-based tourism is important in Africa, but do tourists show natural resources when they share destination image(s) on social media and for which of the 54 countries? For the over 11 million photographs from Africa on Flickr, most were from South Africa (15%), Egypt (14%), Morocco (11%), Kenya ...

Tourism has become an information-intensive business that heavily relies on ICT to provide information and conduct transactions for consumers of touristic products and services. Thus, ICT infrastructure would play a major role in the development of the tourism sector. This paper aims to investigate ...