This special issue aims at drawing attention to the use of information and communication technologies (ICTs), particularly social media, in religious tourism and pilgrimage. The first paper analyses the online travel reviews (OTRs) about the Sacred Mounts of Oropa and Orta in Italy, highlighting...

The recent debate about the digitalization of museums and new technologies has become increasingly important among tourism scholars. Digital innovation and virtual environments, such as social media platforms, might significantly foster the competitive advantage of museums and their ability to...

The diffusion of disrupting innovations has generated significant market changes, modifying the dominant logic and affecting the strategic positioning of companies in tourism. The aim of this special issue is (a) to provide a platform for the dissemination of findings from studies that combine...

This special issue examines dimensions, stakeholders and marketing issues with respect to website design and structure in tourism. The issue consists of six papers. The first paper proposes a quantitative evaluation framework of all the dimensions provided by hotel websites in Greece. The second...

The study focuses on the adoption of Information and Communication Technologies (ICT) by traditional Travel Agencies (TAs) in the relationship with customers during the in-store purchase process. A survey has been developed on a sample of 2000 Italian TAs - reaching 255 respondents - interviewed...

The current contribution provides insight into the transformations occurring in food taste and in gastronomy standards, where social media contributes to assess eating out in situations of mobility. The coalition between food and new media has brought about new priorities and standards in taste,...

This study takes a social-technical systems approach to investigate how national and transnational memory of the Holocaust are intertwined on the social media profiles of a set of Italian museums and memorials. We examine how Italy's four most important Holocaust museums and memorials use social...

This paper investigates the influence of information and communication technologies (ICT) on the efficiency in attracting visitors of Italian museums. Notwithstanding the extensive literature on museum performance measurement, the analysis of the role of technological innovation is relatively...

The next generation mobile technologies have very important implications in the travel and tourism sector. Tourism presents great potential for the use of new mobile technologies and constitutes an area of ample opportunity for deploying the state-of-the-art mobile Internet technologies. A survey...

Background. Many sources of health advice are consulted by travelers, but in Europe, only 35% go to a travel clinic. Travel to countries outside Europe increases daily, and from 2001 to 2004, there was a marked increase in the number of travelers from the Florentine area crossing the borders...