This paper focuses on the managerial response system which is prevalent in online travel websites like TripAdvisor and Booking.com. Hotel managers face a trade-off between the consumers' growing demands for high-quality response contents and the rising costs of review management. One aspect which...

This study suggests a research framework for social network analytics and demonstrates the process of integrating data and applying methodologies to understand visitor experiences at a destination. We applied both social media analytics and geographic information system (GIS) analysis to identify...

The objective of this research was to analyze the innovations of tourism promotion in social media platforms (Facebook, Twitter, Youtube, Flickr, Tripadvisor, Blog and Social Bookmarking) by public tourist management and destination management organizations (national and international) chosen by...

Introduction: Search and rescue (SAR) is vital for visitor safety in US national parks, which are popular destinations for tourists. Previous studies have described SAR and seasonal visitation patterns, but not in the context of overall visitation. In addition, studies on the association between...

For many people, social media is an integral part of everyday life that can lead to a greater sense of social inclusion. This article examines social media's impact on social inclusion regarding art museum disability access. This qualitative study explores ways people with disabilities interact...

Automated devices dominate the daily experience for most people in the United States, and for many, nature offers a respite ripe with well-documented emotional, psychological, and physical benefits. However, opportunities with and access to open spaces can be limited by structural barriers that...

To better understand hotels' cross-channel pricing mechanisms, this study aims to investigate various factors behind price discounts (as a type of price disparity) from a popular last-minute hotel deal app, HotelTonight, compared to major online travel agency (OTA) websites. Using pricing data...

By 29 May 2020, the coronavirus disease (COVID-19) caused by SARS-CoV-2 had spread to 188 countries, infecting more than 5.9 million people, and causing 361,249 deaths. Governments issued travel restrictions, gatherings of institutions were cancelled, and citizens were ordered to socially distance...

Despite the mental and physical benefits of visiting natural areas, and increases in outdoor activity participation among U.S. youth overall in the past decade, outdoor access is skewed toward nonurban, nonminority populations. This environmental justice issue is particularly pronounced for...

The use of recreational ecosystem services is highly dependent on the surrounding environmental and climate conditions. Due to this dependency, future recreational opportunities provided by nature are at risk from climate change. To understand how climate change will impact recreation we need to...