Although information and communication technologies (ICTs) possess a multitude of possibilities to improve and enhance access for people with disabilities to tourism services, their added value, which is of both a social and economic nature, continues to be neglected by the industry. While existing ...

The outbreak of COVID-19 has boosted the significance of social media for tourism destinations. Therefore, this study investigates how and to what extent the pandemic has changed tourism destination communication on social media and consumers' social media engagement. Using data collected from 1136 ...

This paper analyses the use of the main e-tourism platforms by European tourists. A computer-aided Web interview (CAWI) was used to conduct the research in 19 European countries: Germany, Austria, Belgium, Denmark, Spain, Finland, France, Holland, Ireland, Italy, Norway, Poland, Portugal, Russia,...

Network analysis methods have gained much attention in the last years and have provided a wealth of insights into the structural and dynamic properties of many systems. Here these methods are applied to the study of a destination’s tourism webspace. This exploratory analysis aims at showing how...

Smartphone technology has changed the scope of onsite travel behaviors and photographing practices. This paper explores the destination response of the Tourist Board of Vienna with their "anti-hashtag" marketing campaign, aimed at encouraging visitors to go offline while traveling in the city....

Social media platforms, like Instagram, have played a significant role in augmenting the profile of several previously obscure destinations. However, some of these places were subsequently 'ruined' due to related impacts associated with the type of visitor behaviors that are social media-induced....

This article presents an approach describing how contextual conditions, like infrastructural, organizational, as well as environmental factors, determine e-business adoption and use and, in turn, positively affects value creation processes in hotel businesses. The research is grounded in Innovation ...

Social media networks (e.g., Facebook) have become a major factor influencing various aspects of consumer behaviour and have thus also become the targets of marketers. Social networks that gather special interest groups, such as celebrity fan groups, provide a particularly attractive point of...

Information and communication technology has increasingly gained importance in marketing of the tourism and travel industry. Social media have literally become an integral part of the society and as such have gained increasing interest beyond industries such as tourism. In higher education, we have ...