This paper examines how information and communication technologies (ICTs), particularly the internet, have been applied in China's tourism industry. Primary data were collected from 45 tourist organizations including airlines, hotels, tour operators, visitor attractions and tourism authorities. Key ...
Author(s)
Ma XiaoQiu [Ma, X. Q. J. ]; Buhalis, D.; Song HaiYan
Publisher
Springer-Verlag Wien, Wien, Austria
Citation
Information and communication technologies in tourism 2003: Proceedings of the International Conference in Helsinki, Finland, 2003, 2003, pp 345-354
This study surveys the application of electronic distribution channels for hotels in Athens, Greece, and examines how hotels (n=22) perceive the internet as a distribution channel. The study reveals that although hotels in Athens tend to, and still rely on traditional distribution channels,...
Author(s)
Kaldis, K.; Boccorh, R.; Buhalis, D.
Publisher
Springer-Verlag Wien, Wien, Austria
Citation
Information and communication technologies in tourism 2003: Proceedings of the International Conference in Helsinki, Finland, 2003, 2003, pp 280-288
This paper examines the pre-purchase behaviour of travellers toward airline e-tickets in the Taiwanese travel market and explores the validity of the new internet context. Data were obtained from a survey conducted with 206 travellers at the waiting lounge of Taipei's CKS international airport....
Author(s)
Hwang LiJen [Hwang, L. J. J. ]; Powell-Perry, J.; Lai ChingYing [Lai, C. Y. C. ]
Publisher
Springer-Verlag Wien, Wien, Austria
Citation
Information and communication technologies in tourism 2003: Proceedings of the International Conference in Helsinki, Finland, 2003, 2003, pp 336-344
Fifty papers from the title conference are presented. Topics covered include: systems architecture; virtual communities; mobile services; internet-based travel advisory and trip planning; internet marketing and e-commerce; destination management systems; hotel systems and issues; information and ...
Author(s)
Frew, A. J.; Hitz, M.; O'Connor, P.
Publisher
Springer-Verlag Wien, Wien, Austria
Citation
Information and communication technologies in tourism 2003: Proceedings of the International Conference in Helsinki, Finland, 2003, 2003, pp xiii + 476 pp.
This research examines the level of internet and e-commerce usage in Greek tourism, the degree of online cooperation among tourist industry players, and the view of key industry players towards the development of a destination management system. For the purpose of this research, the following were...
Author(s)
Deimezi, O.; Buhalis, D.
Publisher
Springer-Verlag Wien, Wien, Austria
Citation
Information and communication technologies in tourism 2003: Proceedings of the International Conference in Helsinki, Finland, 2003, 2003, pp 39-48
In-depth interviews with 25 travel agents in the greater Auckland region of New Zealand were conducted in 2000 to investigate the effect of the widespread availability of information and communication technologies (ICTs) on their business. The results reveal that ICTs have changed the competitive...
Author(s)
Garkavenko, V.; Bremner, H.; Milne, S.
Publisher
Springer-Verlag Wien, Wien, Austria
Citation
Information and communication technologies in tourism 2003: Proceedings of the International Conference in Helsinki, Finland, 2003, 2003, pp 467-476
This study examines the extent to which the internet and other web-based tools have penetrated the business process of the Italian tourism sector. It also explores to what extent the Italian tourism sector is ready to adopt a common and more flexible information technology infrastructure that can...
Author(s)
Molinaroli, E.; Buhalis, D.
Publisher
Springer-Verlag Wien, Wien, Austria
Citation
Information and communication technologies in tourism 2003: Proceedings of the International Conference in Helsinki, Finland, 2003, 2003, pp 96-104
This paper investigates the tourism location-based information services that are of interest to travellers using mobile phones and wireless devices (mTravellers). It also examines the impact of the new mobile services on destination information providers, mainly destination management systems. It...
Author(s)
Ghandour, R.; Buhalis, D.
Publisher
Springer-Verlag Wien, Wien, Austria
Citation
Information and communication technologies in tourism 2003: Proceedings of the International Conference in Helsinki, Finland, 2003, 2003, pp 222-231
72 masters students from the Tilburg University studied the use of the internet by companies in the leisure industry. The features of 75 Dutch sites were described, and each site classified into one of four categories: sites serving as information channels; sites serving as communication channels;...
Author(s)
Pijl, G. J. van der
Publisher
Springer-Verlag Wien, Wien, Austria
Citation
Information and communication technologies in tourism 2002: Proceedings of the International Conference in Innsbruck, Austria, 2002, 2002, pp 480-487
This paper examines the transformation in the distribution structure for scheduled airline flights which has been affected by the diffusion of the Web and the emergence market changes. The market changes are examined from the following perspectives: the airlines; computerized reservation...
Publisher
Springer-Verlag Wien, Wien, Austria
Citation
Information and communication technologies in tourism 2002: Proceedings of the International Conference in Innsbruck, Austria, 2002, 2002, pp 219-228