This paper examines how information and communication technologies (ICTs), particularly the internet, have been applied in China's tourism industry. Primary data were collected from 45 tourist organizations including airlines, hotels, tour operators, visitor attractions and tourism authorities. Key ...

This study surveys the application of electronic distribution channels for hotels in Athens, Greece, and examines how hotels (n=22) perceive the internet as a distribution channel. The study reveals that although hotels in Athens tend to, and still rely on traditional distribution channels,...

Technological developments and the extensive use of information and communication technologies (ICTs) play a vital role in travel and tourism and are crucial to the expansion of the industry. ICTs increasingly provide strategic opportunities and powerful tools to tourism organizations, enabling...

This paper examines the pre-purchase behaviour of travellers toward airline e-tickets in the Taiwanese travel market and explores the validity of the new internet context. Data were obtained from a survey conducted with 206 travellers at the waiting lounge of Taipei's CKS international airport....

The next generation mobile technologies have very important implications in the travel and tourism sector. Tourism presents great potential for the use of new mobile technologies and constitutes an area of ample opportunity for deploying the state-of-the-art mobile Internet technologies. A survey...

This book contains a collection of papers presented at the conference, the overall theme of which is on consumer-focused information technologies and applications in tourism. 58 papers cover the following topics: mobile systems and services; consumer issues; travel and planning; destination...

Fifty papers from the title conference are presented. Topics covered include: systems architecture; virtual communities; mobile services; internet-based travel advisory and trip planning; internet marketing and e-commerce; destination management systems; hotel systems and issues; information and ...

This paper reports on WebMAIL, a communication-distribution model that is an adaptive response by travel agents in Australia (represented by the Australian Federation of Travel Agents) to existing and potential threats ("disintermediation", referring to the substantially reduced role of traditional ...

This research examines the level of internet and e-commerce usage in Greek tourism, the degree of online cooperation among tourist industry players, and the view of key industry players towards the development of a destination management system. For the purpose of this research, the following were...

Hotel companies have recognized that information and communication technologies (ICTs) are increasingly important not only in minimizing costs and maximizing revenues but also in facilitating guest experiences and enhancing operational efficiency at all levels. Despite the significant ICT...