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Leisure Tourism

Your source for all tourism, leisure and hospitality information

CABI’s case study database - Tourism Cases, is a window into the world of tourism development. To search cases and find out more on how to read online, download PDFs and access teaching notes visit Tourism Cases at:  https://tourism.cabi.org/casestudies/

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Abstract

Purpose: This paper aims to critically review the progression of wireless technologies in tourism and hospitality since 2000. Wireless technologies are a set of information and communications technologies (ICTs) involving radio transmission (such as mobile or satellite technologies) that are...

Author(s)
Navio-Marco, J.; Ruiz-Gómez, L. M.; Sevilla-Sevilla, C.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2019, 10, 4, pp 587-599
Abstract

Purpose: This paper aims to analyse the role of information and communication technologies (ICTs) in establishing destination appeal and reflect on the implications for smart tourism destination development. The focus is on identifying and analysing technological solutions by considering six...

Author(s)
Mandić, A.; Praničević, D. G.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2019, 10, 4, pp 791-813
Abstract

Purpose: The purpose of this study is to identify the progress of research of information and communication technologies (ICT) in the restaurant industry. More specifically, this paper reviews the main academic contributions from the area of hospitality and tourism over the past 18 years by...

Author(s)
Moreno, P.; Tejada, P.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2019, 10, 4, pp 673-688
Abstract

Purpose: This paper aims to explore the factors that influence Generation Y's positive or negative electronic word-of-mouth (eWOM) behavior via social media and mobile technology in the foodservice sector. Three types of dining experiences were examined: positive and negative customer experiences...

Author(s)
Zhang TingTing; Omran, B. A.; Cobanoglu, C.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2017, 29, 2, pp 732-761
Abstract

This special issue presents 14 review papers on the progress of information and communication technology (ICT) in tourism and hospitality. The papers cover different aspects, such as the progress of robotics, virtual and augmented reality (AR), smart tourism, technology acceptance, technology use,...

Author(s)
Rasoolimanesh, S. M.; Law, R.; Buhalis, D.; Cobanoglu, C.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2019, 10, 4, pp 481-844
Abstract

Purpose: The purpose of this paper is to provide a review of hospitality and tourism studies that have used social media analytics to collect, examine, summarize and interpret "big data" derived from social media. It proposes improved approaches by documenting past and current analytic practice...

Author(s)
Mirzaalian, F.; Halpenny, E.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2019, 10, 4, pp 764-790
Abstract

Purpose: This study aims to investigate how hoteliers leverage mobile technologies to shape services that allow customers to create their own unique and personalized experiences. Design/methodology/approach: Guided by service-dominant logic and sociomateriality, this study analyzes hoteliers'...

Author(s)
Lei SutIeng; Wang Dan; Law, R.
Publisher
Emerald Publishing, Bingley, UK
Citation
International Journal of Contemporary Hospitality Management, 2019, 31, 11, pp 4338-4356
Abstract

Purpose: Information and communication technologies have been widely implemented and made radical changes for several decades in the hospitality and tourism industry. This rapid development also generates considerable data in social media. This trend opens the door to analyze unstructured data and...

Author(s)
Lee Minwoo
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2020, 13, 1, pp 62-84
Abstract

Purpose: Notwithstanding the expected apparent benefits of mobile technologies (MTs) in the hotel industry, their adoption is slower than forecasted. This study aims to identify the challenges faced by hotel managers in adopting MTs in their industry, such that the authors may determine the...

Author(s)
Han Hyunjeong; Lee Jungwoo; Edvardsson, B.; Verma, R.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2020, 13, 1, pp 85-99
Abstract

Purpose: The purpose of this study is to evaluate eTourism technology acceptance literature to illustrate current gaps in the field and suggest two alternative perspectives that could be adopted. Design/methodology/approach: A review of academic literature in the field of eTourism technology...

Author(s)
Pourfakhimi, S.; Duncan, T.; Coetzee, W.
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2019, 10, 4, pp 689-746

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