This paper examines how information and communication technologies (ICTs), particularly the internet, have been applied in China's tourism industry. Primary data were collected from 45 tourist organizations including airlines, hotels, tour operators, visitor attractions and tourism authorities. Key ...

Advanced technology enables users to amalgamate information from various sources on their mobile devices, personalise their profile through applications and social networks, as well as interact dynamically with their context. Context-based marketing uses information and communication technologies (...

The diffusion of disrupting innovations has generated significant market changes, modifying the dominant logic and affecting the strategic positioning of companies in tourism. The aim of this special issue is (a) to provide a platform for the dissemination of findings from studies that combine...

Purpose: This paper aims to critically review the progression of wireless technologies in tourism and hospitality since 2000. Wireless technologies are a set of information and communications technologies (ICTs) involving radio transmission (such as mobile or satellite technologies) that are...

Purpose: The popularity of mobile technologies and applications is constantly growing and undoubtedly changing consumers' and providers' behavior. The purpose of this study is to provide a comprehensive systematic literature review of academic research related to mobile technologies and...

This study surveys the application of electronic distribution channels for hotels in Athens, Greece, and examines how hotels (n=22) perceive the internet as a distribution channel. The study reveals that although hotels in Athens tend to, and still rely on traditional distribution channels,...

Purpose: This paper aims to analyse the role of information and communication technologies (ICTs) in establishing destination appeal and reflect on the implications for smart tourism destination development. The focus is on identifying and analysing technological solutions by considering six...

Purpose: The purpose of this study is to identify the progress of research of information and communication technologies (ICT) in the restaurant industry. More specifically, this paper reviews the main academic contributions from the area of hospitality and tourism over the past 18 years by...

This book provides a strategic overview of the use of information and communication technologies (ICTs) in the tourism and hospitality industries, and explains the impact of emerging ICTs on a wide range of players. Part A (chapters 1-5) aims to establish a basic level of understanding of the new...

This chapter examines the use of information and communication technologies (ICTs) in tourism, concentrating on their use in the private sector to support key business functions including marketing. Applications of ICTs in airlines, the lodging industry, tour operators, travel agencies and...