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Abstract

Tourist satisfaction is an important issue in tourist study which influences positive word-of-mouth, tourist loyalty and revisit behavior. Nowadays, tourist satisfaction is considered to be the function of tourist expectations and disconfirmation based on the expectation-disconfirmation paradigm....

Author(s)
Ma Tian; Li Xiang; Xie YanJun
Publisher
Tourism College of Beijing Union University, Beijing, China
Citation
Tourism Tribune, 2017, 32, 6, pp 53-63