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Leisure Tourism

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Abstract

This study attempted to develop an integrated model linking brand personality, self-image congruity, hedonic and utilitarian values, and behavioral intentions in the sky lounge context. Our results indicated that brand personality was significantly related to self-image congruity, which in turn...

Author(s)
Chua BeeLia; Kim HyeonCheol; Lee SangHyeop; Han HeeSup
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2019, 36, 1, pp 29-42
Abstract

This study investigated the relationships among cognition, emotion, sensory, well-being perception, satisfaction, word-of-mouth, and intention to revisit airline lounges. Results of the structural analysis revealed that travelers' overall perceptions of well-being were more dependent on the...

Author(s)
Kim HyeonCheol; Chua BeeLia; Lee SangHyeop; Boo HueyChern; Han HeeSup
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2016, 33, 9, pp 1213-1234
Abstract

This research developed a theoretical model explaining the relationship between service encounter performance, physical environment performance, novelty, overall satisfaction, and loyalty in the cruise context. The results of structural equation modeling (SEM) analysis showed that service encounter ...

Author(s)
Lee SangHyeop; Chua BeeLia; Han HeeSup
Publisher
Routledge, Abingdon, UK
Citation
Asia Pacific Journal of Tourism Research, 2017, 22, 2, pp 131-146