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Abstract

Despite customers' increasing environmental concerns and demand for green products in the lodging industry, there has been a lack of research undertaken to identify critical factors in hotel consumers' eco-friendly decision-making processes. The present study was designed to identify the expected...

Author(s)
Lee MiSung; Han HeeSup; Willson, G.
Publisher
Routledge, Taylor and Francis Group, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2011, 28, 8, pp 840-855
Abstract

Understanding guests' water conservation and towel reuse behaviors is essential as sustainability is recently a vital issue in the hotel industry. Yet, guests' decision formation for such pro-environmental behaviors has not been sufficiently explored. This research filled such a void in the extant...

Author(s)
Han HeeSup; Hyun SungHyupSean
Publisher
Elsevier Ltd, Oxford, UK
Citation
Tourism Management, 2018, 64, pp 87-97