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This study investigated the relationships among cognition, emotion, sensory, well-being perception, satisfaction, word-of-mouth, and intention to revisit airline lounges. Results of the structural analysis revealed that travelers' overall perceptions of well-being were more dependent on the...

Kim HyeonCheol; Chua BeeLia; Lee SangHyeop; Boo HueyChern; Han HeeSup
Routledge, Philadelphia, USA
Journal of Travel & Tourism Marketing, 2016, 33, 9, pp 1213-1234