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Leisure Tourism

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Abstract

This research intends to evaluate the importance and satisfaction level of tourists in regard to the environmental service quality offered by marine parks, namely Tioman Island Marine Park (TIMP), Redang Island Marine Park (RIMP), and Payar Island Marine Park (PIMP). The measurement of importance...

Author(s)
Norlida Hanim, M. S.; Redzuan Othman; Tamat Sarmidi; Jamal Othman; Kalsom Zakaria
Publisher
Universiti Malaysia Terengganu, Kuala Terengganu, Malaysia
Citation
Journal of Sustainability Science and Management, 2012, 7, 1, pp 79-86
Abstract

Results are presented from a study that examined the link between various constructs (physical, environment, main facilities, support facilities, and infrastructure) and satisfaction in nature-based tourism. Data for this study were obtained through self-administered surveys conducted with 516 ...

Author(s)
Azizan Marzuki; Mana Khoshkam; Diana Mohamad; Irhanida Abdul Kadir
Publisher
Routledge, Abingdon, UK
Citation
Anatolia, 2017, 28, 1, pp 96-99
Abstract

Purpose - Given the importance of negative word of mouth and growing number of hotel customers who leave their complaints on the web, the purpose of this paper is to investigate the complaints posted by guests who have stayed at luxury hotels in Kuala Lumpur, Malaysia. Design/methodology/approach - ...

Author(s)
Erdogan Ekiz; Khoo-Lattimore, C.; Faranak Memarzadeh
Publisher
Emerald Group Publishing Ltd, Bingley, UK
Citation
Journal of Hospitality and Tourism Technology, 2012, 3, 2, pp 96-106
Abstract

This paper examines the determinants of Muslim medical tourists' satisfaction and its impact on loyalty intention for medical treatment at shariah compliant private hospitals in Malaysia. Data were collected from 224 Muslim medical tourists who had received medical care at Shariah-compliant...

Author(s)
Muhammad Khalilur Rahman; Suhaiza Zailani; Ghazali Musa
Publisher
Routledge, Abingdon, UK
Citation
International Journal of Tourism Sciences, 2018, 18, 4, pp 295-311
Abstract

Responding to the need of studies covering the interplay between customer experience and emotions within specific facets of the tourism industry, this study proposed a model to assess visitor experience and its effect on their delight, satisfaction and loyalty in Malaysian theme parks. Based on...

Author(s)
Ali, F.; Kim WooGon; Li Jun; Jeon HyeonMo
Publisher
Elsevier, Amsterdam, Netherlands
Citation
Journal of Destination Marketing & Management, 2018, 7, pp 1-11
Abstract

The aim of the paper is to analyze the roles of socio-economic characteristics in satisfying repeat umrah visitors' in Malaysia. The study distributed 2,020 survey questionnaires at various locations in Malaysia during January-May 2011 of which 62.8% are repeat visitors. The findings indicate that...

Author(s)
Norailis Ab. Wahab; Nursilah Ahmad; Kamaruzaman Jusoff
Publisher
IDOSI Publications, Dubai, United Arab Emirates
Citation
Middle East Journal of Scientific Research, 2013, 13, (CIFWM), pp 18-22
Abstract

Tourism is a rapidly growing business that receives global attention. Successful tourism business will offer many benefits to the host countries. Although Malaysia's tourism industry is fast expanding, studies on satisfaction in the tourism context are still limited. Hence, conducting more...

Author(s)
Ying KwokSee; Ahmad Jusoh; Zainab Khalifah
Publisher
Universiti Putra Malaysia Press, UPM Serdang, Malaysia
Citation
Pertanika Journal of Social Sciences & Humanities, 2016, 24, 1, pp 505-518
Abstract

This study examines the effects of tourist socio-demographic characteristics and socio-behavioural factors on tourists' perceived crowding. A questionnaire in both Bahasa Malay and English languages was administered to collect data from tourists visiting the Perhentian Islands, Malaysia. The...

Author(s)
Rasoolimanesh, S. M.; Mastura Jaafar; Azizan Marzuki; Shardy Abdullah
Publisher
Routledge, Abingdon, UK
Citation
Anatolia, 2017, 28, 1, pp 41-51
Abstract

The research was about assessing visitors' satisfaction with a host of tangibles in Cameron Highlands, a popular tourist destination in Malaysia. Among the tangibles were transportation, accommodation, food and beverages and facilities. A questionnaire survey was conducted to measure visitors'...

Author(s)
Tambi, A. M. A.; Mahamad, W. S. A. W.; Salim, N. Z. M.; Ismail, S. R.
Publisher
IDOSI Publications, Dubai, United Arab Emirates
Citation
World Applied Sciences Journal, 2013, 23, 2, pp 272-278
Abstract

The development of tourism in Langkawi Island is to contribute to the diversification of the island economy and enhance the dyamism of its services sector. This study analyses the perceptions and satisfaction level of tourists with regard to the access services provided by local and indigenous...

Author(s)
Rosniza Aznie, C. R.; Ahmad Mustaqim, M.; Abdul Rahim, M. N.; Rosmiza, M. Z.; Lyndon, N.; Mohd. Azlan, A.
Publisher
Universiti Kebangsaan, Selngor, Malaysia
Citation
Geografia. Malaysian Journal of Society and Space, 2012, 8, 7, pp 147-154

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