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Leisure Tourism

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Abstract

Information sources about a product or service potentially affect a tourist's purchase decision. Further, the demographic and socioeconomic characteristics of tourists influence the manner in which they search for, rate and use information about tourism-related products or services. The article...

Author(s)
Andereck, K. L.; Caldwell, L. L.
Citation
Journal of Travel & Tourism Marketing, 1993, 2, 2/3, pp 171-189
Full TextCABI Book Chapter Info
Cover for The role of expressive and instrumental factors in measuring visitor satisfaction.

This study describes overall visitor satisfaction as a function of instrumental and expressive factors using data obtained from a panel of 409 households in Virginia, West Virginia, North Carolina, Maryland, and washington, District of Columbia, USA, in the summer of 2002. Its objective is...

Author(s)
Uysal, M.; Williams, J.
ISBN
2004 CABI Publishing (H ISBN 085199749X)
Type
Book chapter
Abstract

Skiing is one of the most popular winter outdoor recreation activities in the USA. The objective of this case study is to identify and evaluate the attributes (features and services) of a ski resort. By identifying which attributes and services the ski market considers important together with how...

Author(s)
Uysal, M.; Howard, G.; Jamrozy, U.
Citation
Visions in Leisure and Business, 1991, 10, 1, pp 16-25