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CABI Book Chapter Info
Cover for Scales related to hospitality and tourism operations.

This chapter presents a number of measurement scales that were developed to examine (1) the performance of hospitality and tourism businesses, (2) organizational relationships within the industry, (3) event and festival organizers' perspectives, (4) ethics and corporate social responsibility, and...

Gursoy, D.; Uysal, M.; Sirakaya-Turk, E.; Ekinci, Y.; Baloglu, S.
2015 CABI (H ISBN 9781780644530)
Book chapter