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This empirical study identifies specific preferences of Japanese visitors staying in US hotels. Data are based on a survey conducted among Japanese travellers (n=193) at the Miami International Airport during February 2001. Relevant literature is reviewed in an attempt to identify guest services...

Lee, K.; Zhao, J. L.
Haworth Hospitality Press, Binghamton, USA
Journal of Travel & Tourism Marketing, 2003, 14, 2, pp 67-85