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This study investigates two specific types of U.S. travelers to China: Group Package Tour (GPT) visitors and Free Independent Travel (FIT) visitors. Results indicated that GPT visitors were more likely to be older and have higher household income than FIT visitors. Four trip-related characteristics ...

Bonn, M. A.; Chang, H. W.; Agrusa, J.; Furr, L.; Kim, W. G.; Lee, H. Y.
School of Hospitality and Tourism Management, Florida International University, North Miami, USA
FIU Hospitality Review, 2009, 27, 1, pp 58-76
Full TextCABI Book Chapter Info
Cover for The role of expressive and instrumental factors in measuring visitor satisfaction.

This study describes overall visitor satisfaction as a function of instrumental and expressive factors using data obtained from a panel of 409 households in Virginia, West Virginia, North Carolina, Maryland, and washington, District of Columbia, USA, in the summer of 2002. Its objective is...

Uysal, M.; Williams, J.
2004 CABI Publishing (H ISBN 085199749X)
Book chapter