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Leisure Tourism

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Abstract

This research sought to investigate international medical travellers' post-purchase decision-making process by utilizing key concepts in medical tourism (i.e. medical product quality, effective communication, satisfaction, switching costs, and past experience [first-time vs. repeat experiences]). A ...

Author(s)
Han HeeSup; Hwang JinSoo
Publisher
Routledge, Abingdon, UK
Citation
Current Issues in Tourism, 2018, 21, 6, pp 680-702
Abstract

This study identifies key attributes of local people in enhancing tourists' personal connection and examines whether personal connection to local people induces the destination's distinctiveness and consequently positive word-of-mouth (WOM) intentions regarding the destination. For the empirical...

Author(s)
Nam MinJung; Kim InSin; Hwang JinSoo
Publisher
Routledge, Philadelphia, USA
Citation
Journal of Travel & Tourism Marketing, 2016, 33, 5, pp 702-716
Abstract

Despite the importance of the seniors market, little is known about international senior tourists' post-purchasing behaviors in the airport-shopping industry. The aims of this study were to attain a better comprehension of these customers' repurchase decision formation by employing a Theory of...

Author(s)
Han HeeSup; Hwang JinSoo; Kim YunHi
Publisher
Routledge, Abingdon, UK
Citation
Asia Pacific Journal of Tourism Research, 2015, 20, 7, pp 761-788