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Leisure Tourism

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Abstract

The quality of tourist reception or hospitality is determined not only by the techniques and methods used, but by the qualities of the service provider. A quality reception service is constructed around two dimensions: the quality of the first contact with the visitor and the quality of the service ...

Author(s)
Lamaison, N.
Citation
Cahiers Espaces, 1996, 1996, 48, pp 152-155
Abstract

Comparative methodologies are discussed with particular reference to the lesson-drawing techniques outlined by R. Rose, Glasgow: Centre for the Study of Public Policy, 1991. Lesson-drawing is applied in a comparative study of the tourist industry in the North Atlantic including the Isle of Man,...

Author(s)
Baum, T.
Citation
Tourism Management, 1999, 20, 5, pp 627-633
Abstract

The evolution of new professional competencies in some agrifood and agritourism activities in Tuscany, Italy, is analysed. The first part of the paper discusses the weaknesses and strengths of the methodology used in the analysis. The second part presents the empirical results that indicate an...

Author(s)
Iacovo, F. di; Moruzzo, R.
Publisher
Istituto Agronomico Mediterraneo del CIHEAM, Bari, Italy
Citation
New Medit, 2002, 1, 3, pp 10-21
Abstract

This volume includes recent advances and timely issues in hospitality and tourism satisfaction research and offers new and potentially effective approaches for understanding consumer satisfaction and providing quality services at all levels of the hospitality and tourism industry. Eleven original...

Author(s)
Williams, J. A.; Uysal, M.
Publisher
Haworth Hospitality Press, Binghamton, USA
Citation
Current issues and development in hospitality and tourism satisfaction, 2003, pp 205 pp.
Abstract

Purpose - Ratings grids, emerging from personal construct theory, measure an individual's perception of a situation. This paper and exercises seek to demonstrate how researchers and managers can use the grid to evaluate visitors' perceptions of an attraction or event. Design/methodology/approach -...

Author(s)
Wooten, M. H.; Norman, W. C.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Culture, Tourism and Hospitality Research, 2009, 3, 4, pp 347-360
Abstract

Training for managers is a crucial aspect in the Republic of Cuba, particularly in people occupying managing positions in those activities linked with the tourism sector (due to the incidence that they have in their national economy). It has become a concern, so much for the trainers as well for...

Author(s)
Ortiz Ordaz, F.; Camargo Toribio, I.; Córdoba Castellá, P. F. de
Publisher
Instituto de Estudios Turísticos, Centro de Documentación Turística de España, Madrid, Spain
Citation
Estudios Turísticos, 2011, No.188, pp 131-151
Abstract

The present study offers a methodology for organising educational seminars in protected areas for secondary students during school holidays as a form of alternative tourism. It explores the program development of one-week seminar, based on the Education for Sustainable Development concept....

Author(s)
Bancheva, H.
Publisher
Balkan Environmental Association (BENA), Thessaloniki, Greece
Citation
Journal of Environmental Protection and Ecology, 2015, 16, 1, pp 298-303
Abstract

Purpose - The UK has seen rapid growth in the number of microbreweries but a concurrent decline in public house numbers raising concerns about the sustainability of this growth. The purpose of this paper is to explore the impact of funding upon competition in the sector and the entrepreneurial...

Author(s)
Ellis, V.; Bosworth, G.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
British Food Journal, 2015, 117, 11, pp 2724-2738
Abstract

Purpose: This paper aims to examine the impact of other group members on the travel experiences of Chinese tourists participating in domestic package tours. Design/methodology/approach: Based on the critical incident technique, usable responses were obtained from 253 tourists regarding the...

Author(s)
Yin ChengYue; Poon, P.
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2016, 28, 3, pp 640-658
Abstract

Purpose: This paper aims to integrate leader-member exchange (LMX), creativity and performance research and to develop a model to investigate the relationships among LMX, task motivation, creativity and performance in the hospitality industry. Design/methodology/approach: Structural equation...

Author(s)
Wang ChungJen
Publisher
Emerald Group Publishing Ltd, Bradford, UK
Citation
International Journal of Contemporary Hospitality Management, 2016, 28, 5, pp 969-987

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