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This volume includes eight full papers and two research notes covering topics such as: the role of personality in customer satisfaction and loyalty in coffee shops; the integration of community participation in multinational corporations' tourism market development strategies; the motivations for...
This volume contains nine full papers and one research note that cover contemporary topics in hospitality and leisure, including: destination image; the use of social networking sites in tourism; the safety of swimming as a holiday activity in the tropics; visitor behaviour; the choice of exchange...
This study examines the underlying tourist markets in peripheral destinations in relation to visitors' perceptions of service values, deploying a series of self-administered, questionnaire-based, onsite surveys of 579 tourists visiting four Norwegian Arctic destinations. The key research variable...
This chapter was designed to update the chapter on self-congruity research in travel and tourism (Sirgy, 2014). That chapter reviewed much of the research on self-congruity in travel and tourism and provided a refinement of the theoretical model originally proposed by Sirgy and Su (2000). The goal...
This book attempts to outline value creation in tourist experiences, theoretically and practically, in order to obtain new understandings and models to help identify how value creation is changing within the tourism industry and demonstrate ways in which both tourists and settings can proactively...
This chapter first describes what is and what constitutes a memorable experience and addresses afterwards the issue of how to engage tourists to collaborate in the co-creation of such experiences. The chapter considers involvement in tourist experiences as a mediator and moderator variable in value ...
In marketing research, tourism scholars have often developed a variety of scales and integrated them into segmentation studies. Since vacation lifestyle variables, which could be utilized as a base for marketing research, have not received much attention from market researchers, this article...
In 2000, Sirgy and Su developed an integrated model of self-congruity in travel and tourism. The model posits that various aspects of the destination and its atmosphere are related to the destination visitor image. The destination visitor image is then evaluated in light of specific dimensions of...
The aim of this chapter is to enhance our understanding of the tourist experience concept by unravelling the tourist experience value concept, and based on that, present an updated research agenda. The future research directions proposed are based on a quality-of-life approach, here scaled down to...