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Leisure Tourism

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Abstract

Purpose: The medical tourism industry has become one of the most profitable industries around the world wherein most of the countries exploit every effort to attract medical tourists to take advantage of its medical care benefits. The purpose of this study is to explore the determinants of...

Author(s)
Muhammad Khalilur Rahman
Publisher
Emerald Publishing, Bingley, UK
Citation
Tourism Review, 2019, 74, 3, pp 739-758
Abstract

Purpose: Hotel labour costs in Malaysia are increasing. This paper aims to explore Langkawi hotel managers' perceptions about reducing labour costs using various information and communication technology (ICT) innovations. Design/methodology/approach: Semi-structured interviews were conducted with...

Author(s)
Rozila Ahmad; Scott, N.
Publisher
Emerald Publishing, Bingley, UK
Citation
Tourism Review, 2019, 74, 3, pp 547-562
Abstract

Purpose - The purpose of this paper is to use SERVQUAL to measure Generation Y's (Gen Y) perceived service quality and its effects on their satisfaction toward the Malaysian hotel industry. Design/methodology/approach - The required data were collected through questionnaire, distributed to 200...

Author(s)
Ali Shafiq; Md Imtiaz Mostafiz; Mutsumi Taniguchi
Publisher
Emerald Publishing, Bingley, UK
Citation
Journal of Tourism Futures, 2019, 5, 1, pp 62-74
Abstract

The study aims to investigate the brand perception of halal product and services that influence satisfaction in determining Muslim tourists' experience based on the brand equity and expectation-confirmation theory. A total of 395 respondents who had travelled to Malaysia were analyzed using...

Author(s)
Mahfuzur Rahman; Md. Sohel Rana; Muhammad Nazmul Hoque; Muhammad Khalilur Rahman
Publisher
Routledge, Abingdon, UK
Citation
International Journal of Tourism Sciences, 2019, 19, 1, pp 18-37
Abstract

This paper examine the concept of tourist engagement modeled as a second-order composite in the context of a heritage destination in Malaysia. In doing so, this study investigates the direct and indirect effects of tourist engagement through satisfaction on destination loyalty. Data was collected...

Author(s)
Rasoolimanesh, S. M.; Shuhaida Md Noor; Schuberth, F.; Mastura Jaafar
Publisher
Routledge, Abingdon, UK
Citation
Service Industries Journal, 2019, 39, 7/8, pp 559-574
Abstract

Wildlife tourism is a growing industry globally and visitor satisfaction is vital to ensure its long-term sustainability. The Lower Kinabatangan River is a premier wildlife tourism destination that is affected by surrounding land uses and needs careful management to ensure it continues to provide...

Author(s)
Newsome, D.; Rodger, K.; Pearce, J.; Chan, K. L. J.
Publisher
Routledge, Abingdon, UK
Citation
Current Issues in Tourism, 2019, 22, 6, pp 729-746
AbstractFull Text

Studies have shown that a great pressure is placed on professionals in the hospitality industry, where managers strive to strengthen service quality through managerial strategies to retain loyal guests. However, the studies were limited and there has been a lack of research on how to enhance...

Author(s)
Alsurmi, R.; Alagas, E. N.
Publisher
Tourism Educators Association of Malaysia, Selangor, Malaysia
Citation
TEAM Journal of Hospitality and Tourism, 2018, 15, 1, pp 65-82
AbstractFull Text

The transportation industry is one of the largest sectors in the global economy, and it changes in-tandem rapidly with the innovations of technology. Uber is one of the latest technology advancements in the transportation industry. The primary purpose of this study is to measure customer...

Author(s)
Muhamad Zulhelmi, A. S.; Salim Abdul Talib; Sabaianah Bachok; Maria Mohd Saleh
Publisher
UiTM Press, Shah Alam, Malaysia
Citation
Journal of Tourism, Hospitality and Culinary Arts, 2018, 10, 2, pp 81-103
AbstractFull Text

The tourism industry is one of the most important industries to help a country in improving its economy. With the arrival of every foreign tourist, a country's total receipts will simultaneously increase due to a tourist's needs and want which are translated through the spreading of various...

Author(s)
Anis Liyana Buliah; Azila Azmi; Norliza Aminudin; Dahlan Abdullah; Dian Aszyanti, A. M. A.
Publisher
UiTM Press, Shah Alam, Malaysia
Citation
Journal of Tourism, Hospitality and Culinary Arts, 2018, 10, 2, pp 23-34
AbstractFull Text

This study investigated the factors affecting tourist's satisfaction visiting highland tourism destination based on the grounded model study. The district officers, environmental officers, non-government organization, as well as local residents and farmers were approached via semi-structured...

Author(s)
Hua AngKean
Publisher
UiTM Press, Shah Alam, Malaysia
Citation
Journal of Tourism, Hospitality and Culinary Arts, 2018, 10, 2, pp 12-22

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