COVID-19 outbreak has affected many sectors across the globe, and the lodging industry is among the hardest hits. Yet, empirical studies on the recovery strategies of accommodation establishments are limited. Drawing upon semi-structured interviews with 4 and 5-star hotels and ecolodges managers in ...

The article is devoted to analyzing the current state of the global franchise market and the study of problems, trends, and prospects for its development. The study's primary purpose is to substantiate the impact of the franchise market on the development of the hospitality sector. The study...

Background: The Novel Coronavirus shock affected impacted the entire world. It affected the hospitality sector badly during the pandemic situation. The hotel industry adopted various strategies to overcome this pandemic situation. Objectives: The study attempts to find out the conditions and the...

With a longitudinal dataset merging hotel performance and guest survey insights, this study examines the impact of hotel occupancy rates on the guest experience. Findings revealed a non-constant effect of hotel occupancy on the guest experience. Specifically, at low occupancy levels, the hotel ...

The COVID-19 pandemic has had detrimental impacts on hospitality businesses. Drawing on protection motivation theory (PMT), this study investigated what determined customer hesitation to patronize restaurants and hotels and whether such hesitation underwent changes in the duration of the pandemic....

This study aimed to analyze the impact of the user-generated content on the management at different categories of Brazilian hotels and to identify the managerial actions taken from these contents. The theoretical reference presented a discussion about the user-generated Content and their influence...

India has been in transition for the last two decades, moving from a mixed economy toward a market economy model, and the Indian hospitality industry is metamorphosing into a mature industry. It is time that the story of the Indian hospitality industry is told, one defined by the industry's push...

Industrial relation practice is as old as human institution. The contemporary trend in the Nigerian hospitality sector shows that there are widespread cases of employer-employee conflict, inhuman treatment of hotel workers, poor industrial democracy practices and high employees turnover thus, poor...

The COVID-19 pandemic is greatly affecting the hospitality industry worldwide. Lodging demand is severely reduced as people's fear of coronavirus spreading risk in hotels. This research makes a timely contribution to the hospitality literature by proposing the mixed data sampling models (MIDAS) to...

The article is devoted to the study of the hotel, restaurant and tourism business, which is currently in the phase of the beginning of a radically new cycle of development, because under the influence of modern socio-economic transformations, the hospitality industry needs other management levers...