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Leisure Tourism

Your source for all tourism, leisure and hospitality information

CABI’s case study database - Tourism Cases, is a window into the world of tourism development. To search cases and find out more on how to read online, download PDFs and access teaching notes visit Tourism Cases at:  https://tourism.cabi.org/casestudies/

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Abstract

The purpose of the article is to study the world experience of applying digital technologies in the activities of hotel and restaurant facilities in the context of digitalization of society and the prospects for their transition to digital management. The article explores the process of introducing ...

Author(s)
Davydova, O. Yu.; Kolesnikova, V. D.
Publisher
Inzhek Publishing House, Kharkiv, Ukraine
Citation
Business Inform, 2022, 12, pp 113-120
Abstract

Boutique and lifestyle hotels constitute a growing segment of the U.S. lodging industry. Despite this growth, there is a consensus among scholars that the terms "boutique hotel" and "lifestyle hotel" are poorly defined; moreover, current research on the sector focuses on lodging industry...

Author(s)
Quadri-Felitti, D.; Sa, N.; Day, J.
Publisher
Sage Publications Ltd, London, UK
Citation
Tourism and Hospitality Research, 2022, 22, 3, pp 349-361
Abstract

The article is devoted to the study of the behavior of consumers of hotel and restaurant services during the global crisis and the informatization of the society. The purpose of the study, the results of which are presented in the article, is to develop a model of behavior of consumers of hotel and ...

Author(s)
Zhigulin, O.
Publisher
Odesa National University of Technology, Odessa, Ukraine
Citation
Food Industry Economics, 2022, 14, 1, pp 86-92
Abstract

A hotel is interested that the guest buys from it not only accommodation, but also catering services, preferably an all-inclusive option. However, many tourists choose only accommodation or accommodation with breakfast, and dinners and other things are purchased outside the place of accommodation....

Author(s)
Mazurek-Kusiak, A. K.; Kobyłka, A.; Korcz, N.; Soroka, A.
Publisher
MDPI AG, Basel, Switzerland
Citation
International Journal of Environmental Research and Public Health, 2022, 19, 23,
Abstract

The aim of this study is to examine the influence of customer engagement on affective commitment in hospitality sector. Customer engagement has recently emerged in both academics and practitioners as an outstanding customer relationship construct and as a predictor of affective commitment. However, ...

Author(s)
Rather, R. A.; Parray, S. H.
Publisher
Department of Hotel Management & Catering Technology, Birla Institute of Technology, Mesra, India
Citation
Journal of Hospitality Application & Research, 2018, 13, 1, pp 73-91
Abstract

Social media present the hospitality industry with an unparalleled opportunity to make greater contact with its customers and ultimately create partnerships for brand growth and development. Twitter has commanded a presence in company brands, including those in the hotel industry, since its...

Author(s)
Taylor, D. C.; Barber, N. A.; Deale, C.
Publisher
Springer Berlin, Heidelberg, Germany
Citation
Information Technology and Tourism, 2015, 15, 1, pp 71-99
Abstract

Over the last years, the lodging industry started to implement a wide spectrum of green practices to mitigate its pressure on the environment and to respond to the growing consumers' environmental concerns. Recently, scholar's attention to guest perception of hotels green practices has been grown....

Author(s)
Merli, R.; Preziosi, M.; Acampora, A.; Ali, F.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2019, 81, pp 169-179
Abstract

User-generated review of hotels plays an important role in the e-commerce and big data era. The digital and big data era has created novel sources of information that can be used by scholars for knowledge creation, business intelligence, and bringing meaning into unstructured big data. In addition...

Author(s)
Kuhzady, S.; Ghasemi, V.
Publisher
Cognizant Communication Corporation, Putnam Valley, USA
Citation
Tourism Analysis, 2019, 24, 1, pp 69-79
Abstract

Satisfying customers happens to be one of the foremost objectives of any firm. It involves meeting customer expectations in the context of goods and services offered by such firms. The latter may be hotels and restaurants falling under tourism industry. Customer satisfaction can lead towards...

Author(s)
Simoy Goswami
Publisher
Centre for Mountain Tourism & Hospitality Studies, HNB Garhwal University, Srinagar Garhwal, India
Citation
Journal of Tourism, 2018, 19, 2, pp 1-24
Abstract

The looming threat of climate change on the environment has called for sustainable consumption and business practices. This study aims to address the paradox of green consumption, i. e. customers' intention-behavior gap, by examining the role of green certification. Via three sub-studies that...

Author(s)
Chi, C. G.; Chi HengXuan [Chi, H. X. O.]; Xu Xun; Kennedy, I.
Publisher
Elsevier Ltd, Amsterdam, Netherlands
Citation
International Journal of Hospitality Management, 2022, 107,

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