The article examines the use of standards in the hotel industry. A standard is a criterion of achieved quality. Hotel standards are an indication of the quality of hotel services and category of hotel. They influence the growth of hotel receipts and level of profitability, and they enable the...

The article deals with tourism infrastructure evaluation in Slovakia for the years 2012-2017 with an emphasis on application in rural areas. It provides overview of beds number in areas of the Slovakia according to population density, number of accommodation establishments by categories, data of...

The article discusses the concept of yield management in the context of the hotel industry. For many hotels, this strategy can be an effective tool for maximizing profits. Some aspects of yield management, including overbooking, discounts, non-refundable rates, pricing and marketing policies, can...

The application of modern management techniques to the tourism, and particularly the hotel, industry in Slovakia will ensure its success. It is not enough for hotels to become modernized but to learn to direct their activities in such a way as to be able to compete and provide services of good...

The success of a hotel manager may depend on his/her personal skills and abilities, and also on the external environment. A research study of ten top managers at three- and four-star hotels in Slovakia was recently carried out to identify the determinants of success. Findings indicated that the...

Quality of service is an important factor in market competition in the tourist industry and in the tourism supply-demand relationship. The concept of quality is contained in the international standard ISO 9000, which is gradually being implemented in an increasing number of tourist organizations...

The problems and weaknesses associated with the management and marketing of hotel enterprises in post-communist countries are examined, and ways in which they can be overcome, for example, through systematic managerial training and the application of theoretical management principles in practice,...

The paper reviews the results of a 1991-93 survey, involving 3381 people from 23 tourist centres within Slovakia. The results show that quality of service is considered a weakness within the hotel and catering industry. The paper concludes that more attention should be paid to offering a complete...

Accommodation standards and capacities in Slovakia fall short of international standards. Many towns lack hotels of an international standing, which has an unfavourable influence of those towns' development. It is argued that the accommodation sector needs to be modernized and redeveloped if...

The quality of services in rural tourism facilities in Slovakia is diverse and in many cases it is the cause of tourists' dissatisfaction. The reasons for this are: low qualification and insufficient knowledge and practical skills of managers; small number of employees with too many duties; and...