This study aimed to analyze the impact of the user-generated content on the management at different categories of Brazilian hotels and to identify the managerial actions taken from these contents. The theoretical reference presented a discussion about the user-generated Content and their influence...

The objective of this paper is to analyse and to confirm the characteristics that determine the choice of hostels in the city of Oporto, Portugal. A survey was carried out among 208 guests of this kind of accommodation. Hostels form part of the low-cost segment. They are considered to be affordable ...

Since the opening of the first hostel in Lisbon in 2005 there has been a steady increase in the number of new units in the capital. The legal framework of the hostel and local accommodation approved in 2015, the prizes won by Portuguese hostels internationally year after year and the recognition of ...

Tourism as an economic activity, is based on the displacement of people, and, as such, was one of the activities that have been most affected by the COVID 19 pandemic, which impacted and paralyzed several processes throughout the industry value chain, in order to address the necessary health...

Hostels are a subject in need of scientific research. This alternative means of lodging has characteristics which differentiates them from traditional ones. Currently, there is not an official classification for it, by the Brazilian Ministry of Tourism. This paper has as main objective to point out ...

The scope of the paper is the study a set of hotel companies placed in Lisbon, Portugal, which are grouped into "hotels with restaurant" and "hotels without restaurant". Taking into account the services available, the main objective is to compare the companies' value, using the net present value...

This paper seeks to investigate the growth of vegetarianism as a trend within the hotel industry, presenting some of the discussions about the eating habits of the Brazilian population in contemporary society and its repercussions on the hotel industry. For this, field studies were conducted with ...

This study investigates the importance of implementing ecological practices in hotels from the perspective of employees, having a luxury hotel - Meliá Braga Hotel & Spa - as a case study. More specific, the relationship between the employees' perception of the hotel's environmental performance and...

Revenue Management is a management tool that contributes to the profitability of the company's revenue. This strategy applied to the hospitality industry, often implies the sacrifice of the accommodation price to attract new customers to the hotel in order to make them more profitable through...

Tourism has been central in the political development of destinations in general and economy in particular. In this line, the competitiveness of the hotel industry is an open issue. As so the "quality service" takes the main attention. As a supply of a service, we should be able to qualify it as...