To understand the potential factors contributing to the choice of location for hotels and hostels in Lisbon, Portugal, we use a logit model incorporating both lodging and location characteristics. Based on a sample of 274 hotels and hostels, we seek (i) to investigate if location strategies and...

COVID-19 outbreak has affected many sectors across the globe, and the lodging industry is among the hardest hits. Yet, empirical studies on the recovery strategies of accommodation establishments are limited. Drawing upon semi-structured interviews with 4 and 5-star hotels and ecolodges managers in ...

The article is devoted to analyzing the current state of the global franchise market and the study of problems, trends, and prospects for its development. The study's primary purpose is to substantiate the impact of the franchise market on the development of the hospitality sector. The study...

With a longitudinal dataset merging hotel performance and guest survey insights, this study examines the impact of hotel occupancy rates on the guest experience. Findings revealed a non-constant effect of hotel occupancy on the guest experience. Specifically, at low occupancy levels, the hotel ...

The COVID-19 pandemic has had detrimental impacts on hospitality businesses. Drawing on protection motivation theory (PMT), this study investigated what determined customer hesitation to patronize restaurants and hotels and whether such hesitation underwent changes in the duration of the pandemic....

India has been in transition for the last two decades, moving from a mixed economy toward a market economy model, and the Indian hospitality industry is metamorphosing into a mature industry. It is time that the story of the Indian hospitality industry is told, one defined by the industry's push...

Industrial relation practice is as old as human institution. The contemporary trend in the Nigerian hospitality sector shows that there are widespread cases of employer-employee conflict, inhuman treatment of hotel workers, poor industrial democracy practices and high employees turnover thus, poor...

The COVID-19 pandemic is greatly affecting the hospitality industry worldwide. Lodging demand is severely reduced as people's fear of coronavirus spreading risk in hotels. This research makes a timely contribution to the hospitality literature by proposing the mixed data sampling models (MIDAS) to...

Purpose - Tourism is one of the main drivers of Croatia's economic performance. Out of the total number of accommodation facilities, 96% are located on the coast. The four summer months themselves generate more than 86% of the total number of overnight stays. The paper concentrates on a sample of...

The ambiance in the hospitality industry is represented by the material, social or moral environment, where customers can enjoy the facilities. The correct perception of this has a very important role in creating a truthful experience. In the actual context, the customers are not willing to...