Distribution can be defined as a way of goods from producer to consumer. In wine production industry there exist several distribution channels, through which wine is distributed to the final consumer. Aim of this paper is to identify and compare advantages and disadvantages of particular...

The paper focuses on the systems of quality used in tourism services. It introduces approaches based on observing facility standards that are used in the Czech Republic in the area of accommodation and boarding services (Hotelstars, HACAP), then ISO standards of 9000 group and the systems of...

The relationship between the quality of the hotel product and economic performance is examined with regard to the situation in Slovakia's hotel industry, and the implications for tourism policy are discussed.

Based on an evaluation of tourist demand, it is possible to formulate a marketing programme which meets the needs of particular market segments. There are two levels of planning: the strategic level where attention is aimed at investment decisions, and the operational level. Small businesses face...

The article examines the concept of total quality management (TQM) in relation to the tourist industry. TQM is a particular style of management which is based on the empowerment of the employees. Companies that adopt this approach generally have more motivated workers and managers who enjoy their...

Renewed development of the Hungarian society and economy has created new conditions for higher education. In 1991, a new curriculum was developed at the School of Trade, Hotel Industry and Tourism in Budapest, which is more in line with the European system of tourism education and offers study...

This paper deals with tourism and regional development in Europe, and in particular in the region of České Budéjovice, Czech Republic. Accommodation and other hospitality services are evaluated.

To establish the potential for agrotourism (AT) in the Czech Republic at the beginning of 1995 a survey was launched as part of the PHARE project designed to support AT. Results of a preliminary study involving 117 questionnaire respondents (mayors) from towns and villages with >1000 inhabitants...

This paper discusses the context of quality as it is applied to tourism management. Quality is defined as when a guest is satisfied, and cannot be quantified in real terms. Quality service is provided through the use of technology, the implementation of that service and the personnel that are...