With use of a more heavily user-influenced Web 2.0 approach now commonplace online, consumers have ready access to a vast amount of detailed hotel information and online user reviews, and can share their own evaluations. Online user-generated reviews are a form of electronic word-of-mouth and...

The performance of the hotel industry is closely related to local socio-economic conditions and the surrounding natural environment; however, these elements are largely ignored in academia and practice. Based on a mechanism that couples the hospitality industry and regional development, this...

In many industries with limited resources revenue management is a strategy or tactic to help maximize profits. Over the past decade, revenue management has, for instance, become an important means of increasing airlines' income, and it has gradually become more evident as a practice in the hotel...

There is a trend toward the establishment of strategic alliance networks in the Chinese hotel industry. Hotels have entered a new era that is based on resource integration, and competition in the hotel industry has increased. Thus the focus has changed to optimizing both the use of resources and...

Purpose: This study aims to investigate the impact of the speed of change (trend) in information technology (IT) expenditures on performance risk indicated by revenue volatility in the US hotel industry. Design/methodology/approach: To systematically investigate the impacts of IT expenditures on ...

In recent years, intelligence tourism has become one of the new forms that drive the development of tourism industry. Consequently, the concept of "intelligence" is embraced by the practitioners in the hotel industry. Influenced by the fast developing information technology, the application of...

With the booming development of the hospitality and tourism industry in China, a number of negative management and development issues have emerged; those issues have placed considerable pressure on that industry and constitute unprecedented challenges for its sustainable growth. In light of the...

The massive open data accumulated by hotel Internet booking and electronic navigation provide the possibility for long time series and high precision research on urban hotel industry temporal-spatial evolution and prediction. Taking Wuhan as a case, based on big data mining and processing...

Location choice is a critical decision for hotels during their business expansion processes and is a hot topic in both the geography and economics fields. In recent years, many multinational hotel groups have expanded into China, such as Wyndham Hotel Group, InterContinental Hotel & Resorts, and...

Enhancing employee brand equity is not only a major measure to strengthen a hotel's core competitiveness and brand value, but also an important way to shape the hotel's brand image and reduce internal and external differences in brand building. Guided by relevant theories of attentionbased view,...