Purpose - Tourism is one of the main drivers of Croatia's economic performance. Out of the total number of accommodation facilities, 96% are located on the coast. The four summer months themselves generate more than 86% of the total number of overnight stays. The paper concentrates on a sample of...

Assessing the impact of hotels and restaurants on the environment proves that, despite expectations, compared to economic benefits, the hospitality sector is one of the least sustainable. This reality can be changed by decoupling the development of the hospitality sector from the increase in...

Purpose - The dynamic globalisation processes and the processes of tourism and hospitality business development put ever increasing challenges before hoteliers. The COVID-19 pandemic has called for hotel guests' new routines and expectations. The combination of work and holiday is taking hold,...

Purpose - The purpose of this research paper is to explore the influence of rising Airbnb supply on main hotel accommodation sector performance indicators: room revenues (RevPAR), average daily rates (ADR) and occupancy rates (OCC) in Croatia. Design - Airbnb has achieved global success and has...

Purpose - Hotel managers meet daily challenges when communicating and conducting hotel business operations. Some challenges can be predicted and prevented, while some are ad hoc and cannot be influenced in advance. To address these challenges and convey messages they use communication....

Since the opening of the first hostel in Lisbon in 2005 there has been a steady increase in the number of new units in the capital. The legal framework of the hostel and local accommodation approved in 2015, the prizes won by Portuguese hostels internationally year after year and the recognition of ...

Purpose - From its foundation until today, Valamar Riviera hotels are one of the leaders in the Croatian hotel industry. Their strong positioning on the market is recognized throughout Europe, and this is particularly visible through the high ratings of former guests on social networks. Online...

Purpose - This paper aims to display the role of hotel restaurants in gastronomic place branding. The authors view hotel restaurants as having a great potential in the promotion of local gastronomy. Design/methodology/approach - The research was done in several stages. First, the authors selected...

In analysing the impact of demand and supply shocks on US hospitality index returns, this study tests whether these shocks can explain the index returns of five hospitality sectors: airlines, gambling, hotels, restaurants, and travel and leisure, and, if so, whether they have a different influence...

In tourism, communication and transparency are crucial to gain customer trust and expand business. All professional tour operators need qualified translators, who are essential in the tourism and hospitality sector. Hotel and restaurant owners, travel agents, tour operators and tourist guides, all...