Purpose: Employees in the hospitality industry have to adapt to a fast-paced and rapidly changing environment. Furthermore, employees must be able to handle a high volume of work and be willing to work long hours. In this context, the question is how can people work and cope with the pressures of ...

Purpose: Maintaining human capital in the hotel industry is challenging due to high turnover. Through the implementation of circular economy theory, hotels are finding that human capital retention can be achieved via Quality of Life (QOL) outcomes by providing Corporate Social Resposibility (CSR)...

This study estimates the effect of official development assistance (ODA) on tourism demand of recipient countries for donor countries. We analyzed a panel dataset of 15 recipient countries of Switzerland's aid from 2005 to 2017, for which data are available. We used both tourist arrivals at lodging ...

The hospitality industry is naturally highly sensitive to subtle changes in the external environment, and its performance is affected by various external factors. Therefore, hoteliers should carefully monitor the various macroeconomic indicators affecting the market, when making important strategic ...

Purpose - Overnight taxes are controversial. They affect tourists' consumption behavior and hotels' profits. This potentially generates undesirable industry practices such as underreporting overnights to evade overnight taxes. The aim of the paper is to understand the conditions and outcomes of...

Many studies have shown that structured interviews have better predictive validity than unstructured interviews. The aim of this study was, then, to examine if recruiters in Swiss hotels use structured interviews to select candidates. Results obtained on 150 recruiters indicate that selection...

Accommodation purchase decision is a complex field that makes predictions of revisit intentions hard to examine. Our work explores psychological factors motivating visitors' decision-making concerning accommodation purchases by integrating the theory of planned behavior and value-attitude-behavior...

Understanding consumers' needs and wants has been a major source of success for hotel organizations. Notwithstanding, investigating the valence of online reviews and modeling hotel attributes and performance is still a rather novel approach. Using partial least squares path modeling, Swiss...

Although more and more hotels adopt sustainable management practices worldwide, understanding how to increase consumer booking intentions in such establishments remains a challenge. This project aims to apply and extend the "Theory of planned behaviour" and design communication messages to persuade ...