The COVID-19 pandemic has had detrimental impacts on hospitality businesses. Drawing on protection motivation theory (PMT), this study investigated what determined customer hesitation to patronize restaurants and hotels and whether such hesitation underwent changes in the duration of the pandemic....

The purpose of this paper is to explore the impact which was by the Covid-19 pandemic in the hospitality industry of South Africa. South Africa has one of the largest and highest developed hospitality industries in the region. The hospitality sector in South Africa employs 5% of the active age...

The concept of "turning points" is increasingly applied to understand the evolution of tourism. Using archival research, it is demonstrated that a significant turning point for the evolution of tourism in South Africa occurred in 1964-1965 with the establishment of the Hotel Board and the...

This special issue consists of seven papers focusing on the role of wine in the hospitality sector. Topics addressed include: small winery-restaurant relationship building; wine consumption behaviour in restaurants; the influence of wine service training on restaurant wine sales; consumer attitudes ...

Purpose: The sharing economy has caught great attention from researchers and policymakers. However, due to the dearth of available data, not much empirical evidence has been provided. This paper aims to empirically assess the impacts of Airbnb on hotel performances in South Africa....

Purpose: The purpose of this paper is to explore the intricate relationship between the flagship of the sharing economy, Airbnb and hotel revenue per available room (RevPAR) in South Africa. Design/methodology/approach To identify the impact of Airbnb on hotel RevPAR, the paper used a triple...

Addressing the large energy consumption of hotels requires an understanding of the factors that drive this consumption. This enquiry is crucial for South Africa which has experienced significant strain in meeting its domestic energy demand. This has occurred alongside increases in international...

The global hotel industry is at the heart of the tourism production system and dominated by chain affiliated hotels. Understanding the international spread of hotel chains is a critical issue in contemporary tourism scholarship. Although the internationalization of hotel chains based in the global...

Purpose: The purpose of this paper is to examine the impacts of Airbnb on hotel employment. Design/methodology/approach: A triple-difference regression framework was used to compare changes in hotel employment in three cities in South Africa where Airbnb started operating relative to cities without ...

Research related to the relationships between hotel employees and tourist attractions carries imperative insinuations for exploring the intentions of business tourists in visiting tourist attractions, specifically in a South African context. This study aims to explore the mediating role of tourist...