The use of dynamic pricing strategies can have a tremendous impact on the hospitality industry. Understanding the variety in the type of customers and the perceptions of customers concerning the fairness of dynamic pricing is essential. This study aimed to investigate how a dynamic pricing strategy ...

Human trafficking is the fastest growing form of organised crime and the biggest source of income for criminals in Europe. Within the prostitution sector, there is a shift towards less visible forms such as hotel prostitution. About half of all prostitutes working in the Netherlands are victims of...

Purpose - The purpose of this paper is to request the attendees of the Tourism and Hospitality Industry conference 2016 and interested academia for more/missed sources, research, insights, and feedback contributing to a better understanding of the subjects value orientations leading towards...

Purpose - This paper elucidates female underrepresentation on executive boards in the Dutch hotel industry through a "feminist" stakeholder perspective, which persists despite public opinion and government initiatives to resolve this enigma. It contributes to this discussion by examining Rhenish...

This special issue is designed to examine the relationship between sustainability and hospitality that has led to the development of the emerging field of 'sustainable hospitality studies'. It features both papers that explore current theoretical approaches, foundations of and critical issues in...

The concept of revenue management is widely adopted in various industries including the hospitality industry. Yet, its application to the restaurant industry has been limited. Especially culinary restaurants appear to be a somewhat unexplored area of study, thus indicating a gap in the literature...

This article explores the level of preparedness of front office (FO) employees to recognise and react to human trafficking (HT). The information used for this research was based on relevant literature related to the subject. Also, data for this study were collected by conducting semi-structured...

This study illustrates the importance of the hospitable behaviour element within the hospitality industry and provides an overview of which behaviours describe hospitable behaviour from a guest perspective based on a content analysis from travel blog data. The analysis of 3597 reviews from...

Environmental sustainability has increasingly become a priority for organisations. However, the public and academic attention is generally on large companies, while small and medium enterprises constitute the bulk of organisations and are arguably lagging behind. Fewer than ten per cent of total...

This article focuses on one of the hotel industry's key challenges: sustainable development. By reviewing the current impact and characteristics of this industry, its high potential to contribute to this challenge is established. The key question addressed here - especially interesting from a...