Previous research suggests that tourism has a role to play in challenging the destructive dominant narratives of the Israeli-Palestinian context - discourses that traditionally have, and still do, revolve around sectarianism, Othering and violence. Our case study focuses on a hostel in the...

This research proposes private label branding as a strategy that can have a positive effect on guest satisfaction and loyalty in hotels that cater to travelers seeking a special hotel experience. We test this using a sample of guests in two hotels: a five-star luxury hotel (N=225) and a boutique ...

One of the most important decisions to be made in the tourism industry pertains to the location of sites, facilities, and hotels. This decision is influenced by tourist demand, local community needs, and economic benefits to stakeholders. Planners and entrepreneurs of new recreational resorts and ...

This article examines the experiences of discrimination and social exclusion among Christian and Muslim Israeli Arabs while vacationing in hotels in Israel. The in-depth interviews conducted raise five key expressions of discrimination: (1) perception of Israeli Arabs as a security threat; (2)...

The present study explores the interrelationships between Airbnb and both the formal accommodation industry (hotels) and the housing market. We used time-series data (28-49 months) from Tel Aviv, a city where Airbnb was not regulated during the studied period. The analysis shows that Airbnb plays a ...

This exploratory qualitative study aims at highlighting how hotel and tourism management (HTM) students present their academic degree, and the reasons for their choice. Semi-structured interviews were conducted with 24 participants. A judgmental theoretical sampling technique utilized to provide a...

When travelers book hotels online, they are typically provided with a list of relevant hotels. Although presenting hotels on the screen in a list format seems appropriate for organizing the information, it creates a new (spurious) attribute for them: their position on the list. We tested...

The study explores, compares, and contrasts the image of line-level hotel employment and its underlying dimensions as held by the general public and by hotel employees. Additionally, this study clarifies the images of six specific line-level occupations. A quantitative research approach was...

Frontline hotel employees face a complex organizational environment that constantly makes multiple demands, creating a persistent trade-off between service as a key element of the organization's strategy and other competing or even conflicting goals. This study proposes an integrated and unique way ...

This study examines the vocational discourse of Israeli students who participated in internships in Eilat hotels. By applying metaphor analysis, the study highlights positive and negative stereotypical images through which a hospitality career is portrayed in the examined discourse. The study...