This study explores middle and senior hotel managers' perceptions of their own idiosyncratic deals (i-deals) and develops a scale to measure i-deals in the Chinese hospitality industry. The study uses a mixed research method consisting of a questionnaire survey of 675 middle and senior hotel...

Purpose This paper aims to investigate how different types of idiosyncratic deals (i-deals) in the hospitality industry enhance occupational well-being (OWB) through organization-based self-esteem (OBSE). Design/methodology/approach In 2019, 679 questionnaires were distributed to middle- and...

Purpose: This study aims to use the theory of third places to understand how different kinds of social interactions in small hospitality businesses, such as restaurants and cafes, can enhance senior customers' experiences and alleviate their loneliness. Design/methodology/approach: The target...

Purpose: The purpose of this paper is to review recent studies published from 2007 to 2015 on tourism and hotel demand modeling and forecasting with a view to identifying the emerging topics and methods studied and to pointing future research directions in the field. Design/methodology/approach:...

This study examines the relationship between managerial ownership and different dimensions of corporate social responsibility (CSR) in the hospitality industry. In particular, the study investigates the relationships between levels of ownership shares by managers and the CSR performances in five...

This study evaluates the comparative operating efficiencies of 23 international tourist hotels in Taipei by means of data envelopment analysis (DEA). A game cross-efficiency extension of the original DEA method is applied to provide reliable and comprehensive evaluation results. The main advantage...

The main objectives of this study are (1) to identify the factors that influence the demand for hotel rooms in Hong Kong and (2) to generate quarterly forecasts of that demand to assess the impact of the ongoing financial/economic crisis. The demand for four types of hotel room from the residents...

Purpose - This paper aims to understand employees' perceptions of human resources management functions and how these affect brand performance, and the indirect influence of human resources management functions when mediated by job satisfaction in branded hotels in China. Hotel human resources...

Purpose - The purpose of this paper is to investigate the usefulness of search query volume data in forecasting demand for hotel rooms and identify the best econometric forecasting model. Design/methodology/approach - The authors used search volume data on five related queries to predict demand for ...

This study uses the web traffic volume data of a destination marketing organization (DMO) to predict hotel demand for the destination. The results show a significant improvement in the error reduction of ARMAX models, compared with their ARMA counterparts, for short-run forecasts of room nights...